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094: Find And Fix Customer Frustration
Episode 94

094: Find And Fix Customer Frustration

Retail Transformation Show with Oliver Banks · Oliver Banks

August 10, 202024m 30s

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Show Notes

Customer experience (CX) is an ongoing hot topic but we neglect and ignore the frustrations that irritate customers and turn them into detractors and into the hands of competitors. Listen to this podcast episode with Oliver Banks to discover the root causes of customer frustration and how to find and fix the frustrations that your customers face.

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