Episode 81
081: Becoming Customer Obsessed
Retail Transformation Show with Oliver Banks · Oliver Banks
May 11, 202025m 36s
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Show Notes
Many companies think of themselves as customer obsessed or customer centric. Their customers don't though. So what would a truly customer obsessed business look and feel like. Too often, "customer obsessed" is banded around without any real meaning or tangible guidance. In this podcast episode, Oliver Banks explores what customer obsession and customer focus will really look like across your organisation.
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