
Episode 59
059: Creating Memorable Experiences
Retail Transformation Show with Oliver Banks · Oliver Banks
December 9, 201927m 46s
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Show Notes
Customer experience or CX is important in today's retail market. But what if experience isn't what actually counts and makes a difference? What if, what's really important here is the memory that it creates. Discover how the brain works and how you can use this to create a better customer experience.
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