Episode 60
Tobias Buxhoidt of parcelLab - Regaining Control of the Customer Journey
Retail Is Your Business - retailtech and retail innovation · MouthMedia Network
February 3, 202145m 24s
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Show Notes
The post-sales consumer experience is an area of the customer journey that's overlooked by many retailers. Tobias Buxhoidt, CEO and co-founder of parcelLab, has worked in logistics and warehouse operations for over 20 years and now helps over 500 retailers including Ikea, H&M, Puma, Farfetch, and Nespresso improve their post-sales operations and related consumer experience.
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Topics
retailretailtechretail marketingretail logistics