Episode 51
Jeff Hall of Second to None - Driving Customer Experience with Empathy
Retail Is Your Business - retailtech and retail innovation · MouthMedia Network
October 28, 202053m 56s
Audio is streamed directly from the publisher (media.transistor.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Working with a number of the nation's most prominent grocery and convenience store chains to improve their customer experience and satisfaction efforts and results, Founder and President Jeff Hall shares how empathy plays into the impact Second to None makes, and why we've probably experienced the effect of its work.
See omnystudio.com/listener for privacy information.
Topics
Jeff HallSecond to NoneCXcustomer experienceretailempathygrocery