Retail Insights
79 episodes — Page 1 of 2
Cinematic Roleplay for Retail Training
Closing the Retail Operations Feedback Loop
How Physical Stores Save Online Brands
Instant Training Videos From Product URLs
S3 Ep 24The Solution Retail Training Has Been Waiting For
Retail Moves Weekly. Your Training Can’t Keep Up. https://multimediaplus.com/retail-moves-weekly-your-training-cant-keep-up/
S3 Ep 23From Content Creation to Content Generation
The Next Evolution of Retail Training: From Content Creation to Content Generation https://multimediaplus.com/the-next-evolution-of-retail-training-from-content-creation-to-content-generation/
S3 Ep 22The Most Overloaded Job in Retail Isn’t What You Think
The Most Overloaded Job in Retail Isn’t What You Think https://multimediaplus.com/the-most-overloaded-job-in-retail-isnt-what-you-think/
S3 Ep 21Slow Training Kills New Product Launches
Your Product Isn’t the Problem. Your Product Knowledge Is. https://multimediaplus.com/your-product-isnt-the-problem-your-product-knowledge-is/
S3 Ep 20Markdowns Are The Cost Of Ignorance
The Most Overlooked Sales Driver in Retail? Real-Time Product Training Data https://multimediaplus.com/the-most-overlooked-sales-driver-in-retail-real-time-product-training-data/
S3 Ep 19Closing Retail's Credibility Gap with Visual Training
The Rise of Visual Product Knowledge Training https://multimediaplus.com/the-rise-of-visual-product-knowledge-training/
S3 Ep 18From NRF to Reality: Closing the Boardroom to Breakroom Gap
From NRF to Reality: Bringing Innovation Home to Your Stores https://multimediaplus.com/from-nrf-to-reality-bringing-innovation-home-to-your-stores/
S3 Ep 17Resetting Your Team After the Retail Hangover
Love Is in the Air (And on the Floor): Reengaging Associates https://multimediaplus.com/love-is-in-the-air-and-on-the-floor-reengaging-associates/
S3 Ep 16NRF 2026 Operators Not Futurists
NRF 2026, From the Floor: What People Were Actually Talking About https://multimediaplus.com/nrf-2026-from-the-floor-what-people-were-actually-talking-about/
S3 Ep 15Why NRF 2026 Feels Like a Turning Point for Retail
Why NRF 2026 Feels Like a Turning Point for Retail https://multimediaplus.com/why-nrf-2026-feels-like-a-turning-point-for-retail/
S3 Ep 14Winning the Return Moment Means Revenue
Holiday Returns Are Breaking Records… and Breaking Your Margins (Unless You Do This) https://multimediaplus.com/holiday-returns-are-breaking-records-and-breaking-your-margins-unless-you-do-this/
S3 Ep 13Clerking Versus Selling: Training for Bigger Baskets
Clerking vs. Selling: Why That Subtle Shift Builds Bigger Baskets https://multimediaplus.com/clerking-vs-selling-why-that-subtle-shift-builds-bigger-baskets/
S3 Ep 12Closing the 'Swag Gap': Retail Training for Style and Sales
Mind the 'Swag Gap': Why Retailers Should Train Associates to Sell Style and Save Relationships https://multimediaplus.com/mind-the-swag-gap-why-retailers-should-train-associates-to-sell-style-and-save-relationships/Young Daters Confront a Relationship Killer: the ‘Swag Gap’ https://www.wsj.com/lifestyle/relationships/dating-gen-z-swag-gap-411b4558?st=x3vp9f&reflink=article_copyURL_share
S3 Ep 11Retail’s Gen Z Wake-Up Call
Retail’s Gen Z Wake-Up Call https://multimediaplus.com/retails-gen-z-wake-up-call/
S3 Ep 10Black Friday Readiness: The Retail Associate Performance Imperative
The One Thing Retail Leaders Must Know Before Black Friday https://multimediaplus.com/the-one-thing-retail-leaders-must-know-before-black-friday/
S3 Ep 9Short Video is the New Memo
Now You See Me: How Video Posts Are Transforming Retail Leadership Communication https://multimediaplus.com/now-you-see-me-how-video-posts-are-transforming-retail-leadership-communication/
S3 Ep 8Beyond the Gift: Turning Seasonal Shoppers into Year-Round Loyalists
Beyond the Gift: Turning Seasonal Shoppers into Year-Round Loyalists https://multimediaplus.com/beyond-the-gift-turning-seasonal-shoppers-into-year-round-loyalists/
S3 Ep 7Making the Business Case for Frontline Associate Training
Making the Business Case for Frontline Training: Planning Ahead for 2026 https://multimediaplus.com/making-the-business-case-for-frontline-training-planning-ahead-for-2026/
S3 Ep 6Frontline Teams: The Real Holiday Competitive Advantage
Holiday Readiness: Why Your Frontline Team Is Your Best Competitive Advantage https://multimediaplus.com/holiday-readiness-why-your-frontline-team-is-your-best-competitive-advantage/
S3 Ep 5Solving the Bandwidth Challenge of On-the-floor Video
Why Video Training Often Fails on the Sales Floor and How to Fix It https://multimediaplus.com/why-video-training-often-fails-on-the-sales-floor-and-how-to-fix-it/
S3 Ep 4AI Video Revolutionizes Training for Retailers
Unlocking the Future of Training Videos: How AI is Changing the Game https://multimediaplus.com/unlocking-the-future-of-training-videos-how-ai-is-changing-the-game/
S3 Ep 3Reprogramming Retail for Customer Connection
Back to the Basics: Reprogramming Retail Teams to Focus on the Customer https://multimediaplus.com/back-to-the-basics-reprogramming-retail-teams-to-focus-on-the-customer/
S3 Ep 2Scroll, Swipe, Learn: How Influencer Strategies Are Revolutionizing Gen Z Training
What Influencers Can Teach Us About Training Gen Z Frontline Teams https://multimediaplus.com/what-influencers-can-teach-us-about-training-gen-z-frontline-teams/
S3 Ep 1Coaching at Scale: Driving Retail Performance and Consistency
Coaching at Scale: Unlocking Consistency and Performance in Retail https://multimediaplus.com/coaching-at-scale-unlocking-consistency-and-performance-in-retail/
S2 Ep 26Your Associates Don’t Hate Training. They Hate This.
Your Associates Don’t Hate Training. They Hate This. https://multimediaplus.com/your-associates-dont-hate-training-they-hate-this/
S2 Ep 25Knowledge Checks: A Leadership Imperative for Retail Success
The Leadership Case for Making Knowledge Checks Non-Negotiable https://multimediaplus.com/the-leadership-case-for-making-knowledge-checks-non-negotiable/
S2 Ep 24Beyond Specs: Why Storytelling is Retail's Secret Weapon for Customer Loyalty
The Storytelling Advantage: Making Products Matter to Customers https://multimediaplus.com/the-storytelling-advantage-making-products-matter-to-customers/
S2 Ep 23Spin-Offs: Reintroducing Brands from the Inside Out
When a Spin-Off Sparks a Brand Reintroduction https://multimediaplus.com/when-a-spin-off-sparks-a-brand-reintroduction/
S2 Ep 22Inspiring Action: Leadership in Retail Communications
Are You the Leader Who Inspires Action? https://multimediaplus.com/are-you-the-leader-who-inspires-action/
S2 Ep 21The Gen Z Stare: What Retailers Need to Understand
The Gen Z Stare: What Retailers Need to Understand (and Do) About It https://multimediaplus.com/the-gen-z-stare-what-retailers-need-to-understand-and-do-about-it/
S2 Ep 20Optimizing Retail Platforms: Beyond the Software
What Makes a Retail Platform Great? (Hint: It's Not the Software) https://multimediaplus.com/what-makes-a-retail-platform-great-hint-its-not-the-software/Retail Rockstar SEE Eyewear's Sophia Parissis https://multimediaplus.com/retailrockstar-see-eyewears-sophia-parissis/
S2 Ep 19Why Cartoon Training Falls Short: The Power of Real-World Video for Retail Associates
Why Cartoons Don’t Work: The Case for Real Video in Retail Training https://multimediaplus.com/why-cartoons-dont-work-the-case-for-real-video-in-retail-training/
S2 Ep 18Retail Field Leadership: Wisdom, Execution, and Innovation
When Retail Wisdom Meets Modern Execution: The Future of Field Leadership https://multimediaplus.com/when-retail-wisdom-meets-modern-execution-the-future-of-field-leadership/LinkedIn Post from Multimedia Plus "We're thrilled to welcome Vince Dell'Osa to the Multimedia Plus Advisory Board https://www.linkedin.com/posts/multimedia-plus_leadership-retailinnovation-advisoryboard-activity-7341794361937915906-MONc?
S2 Ep 17Retail Alignment: Beyond Communication to Comprehension
Are Your Stores Aligned or Just Aware? The Difference Between Communication and Comprehension https://multimediaplus.com/are-your-stores-aligned-or-just-aware-the-difference-between-communication-and-comprehension/
S2 Ep 16Strategy's Crucible: Execution in Retail
Strategy Without Execution Is Just Talk https://multimediaplus.com/strategy-without-execution-is-just-talk/
S2 Ep 15Always-On Retail: Agility and Frontline Readiness
Redefining the Retail Calendar: Adapting to the 'Always-On' Shopping Era https://multimediaplus.com/redefining-the-retail-calendar-adapting-to-the-always-on-shopping-era/
S2 Ep 14Frontline Associates: The New Face of Loss Prevention
The New Face of Loss Prevention: Awareness, Agility, and the Role of the Frontline https://multimediaplus.com/the-new-face-of-loss-prevention-awareness-agility-and-the-role-of-the-frontline/
S2 Ep 13When Scheduling Meets Enablement: StoreForce and INCITE for Retail Performance
When Scheduling Meets Enablement: How Pairing StoreForce with INCITE Supercharges Store Performance https://multimediaplus.com/when-scheduling-meets-enablement-how-pairing-storeforce-with-incite-supercharges-store-performance/Redeem exclusive offers and discounts on StoreForce thanks to our partnership.
S2 Ep 12Navigating Retail's New Normal with Unified Solutions
Navigating Retail’s New Normal: Unified Solutions for Modern Challenges https://multimediaplus.com/navigating-retails-new-normal-unified-solutions-for-modern-challenges/
S2 Ep 11Consistent Service: Training for Retail Excellence
Experience Is Everything: Building Consistency in Service-Centric Retail https://multimediaplus.com/experience-is-everything-building-consistency-in-service-centric-retail/For more information on INCITE: https://multimediaplus.com/incite-the-next-generation-training-communications-and-selling-platform-for-retail/
S2 Ep 10Breaking the Retail "Groundhog Day" Cycle
Stuck in a Retail Rut? How to Break the “Groundhog Day” Cycle on the Sales Floor https://multimediaplus.com/stuck-in-a-retail-rut-how-to-break-the-groundhog-day-cycle-on-the-sales-floor/
S2 Ep 9Spring: Retail's Smart Start for Summer Success
No Joke: Why Spring Is the Smartest Time to Get Serious About Summer https://multimediaplus.com/no-joke-why-spring-is-the-smartest-time-to-get-serious-about-summer/
S2 Ep 8Navigating Employee Recognition: From Benefits to Potential Pitfalls
Why That LinkedIn Shoutout Could Cost You Your Top Performer https://multimediaplus.com/why-that-linkedin-shoutout-could-cost-you-your-top-performer/The Importance of Employee Recognition: Low Cost, High Impact https://www.gallup.com/workplace/236441/employee-recognition-low-cost-high-impact.aspxEmployee Recognition Can Go a Long Way—But It Has to Be Done Right https://www.shrm.org/topics-tools/flagships/all-things-work/employee-recognition-can-go-long-way-but-has-to-be-done-right
S2 Ep 7Navigating Economic Pressures and Consumer Behavior
Navigating Economic Pressures and Shifting Consumer Behavior in Retail https://multimediaplus.com/navigating-economic-pressures-and-shifting-consumer-behavior-in-retail/
S2 Ep 6The High Cost of "Good Enough" Retail Software
The Race to “Good Enough”: How Retailers’ Rush to Quick Implementation is Undermining Software Quality https://multimediaplus.com/the-race-to-good-enough-how-retailers-rush-to-quick-implementation-is-undermining-software-quality/
S2 Ep 5Video Training for Retail: Overcoming Bandwidth Challenges
Why Video Training is Essential for Retail Associates—and How to Overcome Bandwidth Challenges https://multimediaplus.com/why-video-training-is-essential-for-retail-associates-and-how-to-overcome-bandwidth-challenges/Yes, You CAN Buy Time and Reduce Helpdesk Tickets With Instant-on, Non-streaming Video https://multimediaplus.com/whitepapers/non-streaming-video/