Episode 65
#65 The Army & Air Force Exchange Service balances profitability with community
Retail Gets Real · National Retail Federation
July 2, 201822m 22s
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Show Notes
Serving military troops, families and veterans at home and abroad, the Army & Air Force Exchange Service operates more than 2,700 facilities around the world. But when it comes to business, it’s not much different from any other retailer. “You have to innovate to survive,” says Director and CEO Tom Shull. On this episode, he discusses how the Exchange supports the military in all aspects of life and embraces innovation.
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