Episode 334
334. Saks CEO Marc Metrick on the evolving luxury consumer
Retail Gets Real · National Retail Federation
January 30, 202416m 56s
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Show Notes
Today’s luxury consumer market is growing with a vibrant continuum of shoppers who expect expertly curated fashions and highly personalized service. On today’s episode, Saks CEO Marc Metrick joins us during NRF 2024: Retail’s Big Show to talk about Saks’ strategy to build lasting and meaningful customer relationships, and the company’s goal to evolve the luxury experience for today’s online luxury shopper.
Learn more at retailgetsreal.com.