Episode 250
250. The impact of consumer trust and how to build it
Retail Gets Real · National Retail Federation
December 15, 202118m 38s
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Show Notes
Barbra Bukovac, vice chair of consumer markets at PwC, discusses insights from PwC’s recent survey that show the impact of the pandemic on consumers’ trust and their relationships with businesses, including what helps businesses build trust and why engaging with customers regularly is so meaningful.
Learn more at retailgetsreal.com.