Episode 161
#161 Ensuring retail jobs are good jobs
Retail Gets Real · National Retail Federation
March 16, 202022m 0s
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Show Notes
Zeynep Ton, the author of the book The Good Job Strategy, discovered that many of the expensive, productivity-draining problems faced in retail came down to poor labor practices. By focusing on creating good jobs for employees that lead to great customer experiences, companies can both save money and make their employees happy.
Learn more at retailgetsreal.com.