442: Things don't get better- You get better with Jeni Britten Bauer
Restaurant Unstoppable with Eric Cacciatore · Eric Cacciatore
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Show Notes
In this episode with Jeni Britten Bauer, we discuss:
- Your name being more than just letters and sounds; your know is your reputation.
- Don't take no for an answer. Keep trying.
- How Jeni got her start making Ice Cream.
- Starting small.
- Collaborating with your community and cross branding products.
- Continuous improvement.
- Why you need to be consistent to develop loyalty.
- Hand picking the people you want on your team.
- How trusting in others leads to them rising to the occasion.
- Diversify with retail if possible.
- Small local community markets serving as incubators.
- Understanding that your business is able the food; its all about the people.
- The influence of mail order.
- The benefits of growing slowly and not taking outside investment.
- Have great communication skills.
Jeni Britten Bauer has been making ice creams professionally for two decades. The first Jeni's Splendid Ice Creams opened in 2002. Her ahead-of-the-trend vision—using whole ingredients and dairy from grass-pastured cows—coupled with inspired flavors sparked the artisan ice cream movement more than a decade before it would become a top food trend. Jeni is a James Beard Award-winning author of two cookbooks and has been recognized by Fast Company as one of the most creative people in business.