Portals, CRMs & AI: The Future of Real Estate with Andrew Wild
Real Estate Insiders Unfiltered · Real Estate Insiders Unfiltered
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Show Notes
Andrew Wild was Zillow's 60th employee. He spent 15 years helping build the portal giant before leading enterprise strategy at Tom Ferry, Final Offer, and now Lofty. In this unfiltered episode, James and Keith sit down with Andrew to unpack what he's learned across every corner of the real estate industry.
From the evolution of portals to the rise of agentic AI, Andrew shares sharp, candid insights on where the business is headed—and what agents, brokers, and platforms need to do to stay relevant.
They dig into:
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Why agents still matter (even with AI)
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How CRMs must evolve into outcome-driven ecosystems
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Where portals like Zillow, Realtor, and Homes.com go from here
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The fatal flaw in most agent follow-up systems
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What consolidation, lawsuits, and shifting margins really mean for the future
Whether you're portal-obsessed or AI-allergic, this episode will challenge what you think you know about the next chapter of real estate.
Links mentioned during the episode:
https://youtu.be/SXKQSQVkL8A
https://youtu.be/I4VUBMamHuY
Connect with Andrew on LinkedIn.
Learn more about Lofty on LinkedIn - YouTube - Facebook - Instagram - TikTok or online at lofty.com.
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