Episode 191
Knowledge Natter with Eloise Collins
RCVS Knowledge - Evidence-based Veterinary Medicine
May 4, 202328m 50s
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Show Notes
In this Knowledge Natter, Lou Northway speaks to Eloise Collins, Head Veterinary Nurse at Beech House Veterinary Centre, who used checklists, auditing, benchmarking, team meetings and journal clubs to help improve patient care and outcomes and to improve practice culture. Eloise helped to create psychological safety amongst the team through her open and honest approach. Eloise became Knowledge Award Quality Improvement Champion for her work in 2022.