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2. Refresher on how to triage

2. Refresher on how to triage

RCGP eLearning Podcast

April 3, 20205m 14s

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Show Notes

Aimed at those coming back to triage after a break, this episode discusses new technology such as video calls and techniques to get started again, such as the golden minute. We also talk about the adaptation of basic communication skills to the triage call and how to handle the patient’s ideas, concerns and expectations.

Reviewed and updated: October 2025