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Voice AI: Solving Healthcare's Workforce Challenges with Ankit Jain
Episode 49

Voice AI: Solving Healthcare's Workforce Challenges with Ankit Jain

Ankit Jain, CEO and cofounder of Infinitus Systems, Inc, joins Julie Yoo, a16z Bio + Health general partner.

Raising Health · Ankit Jain, Julie Yoo, Olivia Webb, Kris Tatiossian

February 11, 202530m 3s

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Show Notes

Ankit Jain, CEO and cofounder of Infinitus Systems, Inc, joins Julie Yoo, a16z Bio + Health general partner, to discuss Infinitus's work in solving one of healthcare's most pressing challenges: workforce shortages. Leveraging LLMs and AI voice agents, Infinitus automates repetitive tasks, such as benefits verification and prior authorization, freeing up human talent for higher-value roles. Ankit reflects on the company’s journey—from early proof-of-concept calls to scaling over five million patient-centric interactions—and shares their approach to mitigating the risks of AI errors through layered guardrails.

 

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Topics

prior authorizationhealthcare staffingai