Raise the Line

Early in his career as an orthopedic surgeon, Dr. John Fulkerson was attracted to focusing on a small part of the knee called the patellofemoral joint because he felt it was overlooked and little understood. Decades later, there is still much to be learned and he’s leading a new program at Yale to advance the understanding of anterior knee pain and how to treat it. It’s actually a common problem in the general population and is responsible for more than 30% of complaints at sports medicine clinics. Despite this, many people never get relief. Check out today’s episode to learn more about this issue, the role of technology in orthopedic surgery, and the importance of perseverance, integrity and honesty in medicine. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

There's a reason why nursing is typically the most trusted profession in the world, says Dr. John Smith-Coppes, Vice President and Executive Director of Nursing at Rasmussen University It has to do with a genuine desire to serve others. Smith-Coppes and his colleague Dr. Joan Rich, Vice President of Nursing, are doing everything they can to sustain that trust. The goal of their nursing program at Rasmussen University is to turn out the very best, most competent nurses, no matter what the circumstances. In this episode of Raise the Line, Rich and Smith-Coppes share how they embrace innovation and find solutions in face of the challenges posed by COVID-19. Tune in to learn more about the broad range of programs that Rasmussen offers, with paths of all kinds for people with different needs and seeking different degrees and certifications, from LPN through DNP. Jannah Amiel, RN, facilitates as Rich provides a public health perspective and Smith-Coppes an operations perspective on the state of the healthcare system today, a unique time when there is at once a nursing shortage as well as renewed interest in the field. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

To create behavior change, like getting people to wear masks, it's not enough just to give people information, you also need to communicate that information effectively. Facebook's Kang-Xing Jin -- who espouses an interdisciplinary approach across public health, communication, behavioral science, and technology -- believes that Facebook is uniquely positioned to have positive social impact, including in the sphere of public health. In this episode of Raise the Line, he speaks with Shiv Gaglani about his work and career, including how Facebook Health has helped spur blood and organ donations, and how his team has shifted priorities in response to the COVID-19 crisis. Tune in to learn about the data tools such as large-scale surveys that Facebook has been providing to health experts, policymakers, and researchers to help them understand symptom trends and make better decisions. Jin also shares his belief that the crisis has brought about more cross-sector collaboration and sharing of perspectives, something he hopes will continue after the COVID threat has subsided. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

“For anyone with a uterus out there, we're about to blow your mind.” With that, Dr. Sophia Yen set the stage for an interview as fascinating and lively as any of the 100+ we’ve done. For instance, Yen asks why women should endure 350-400 menstruations in their lifetime when, on average, they only have two babies. Ever thought of that? Yen, a Stanford professor and pediatrician, believes “periods should be optional” as a way to reduce health risks and what can be a significant disadvantage for women in their personal and professional lives. “I want my daughters to be on equal playing ground with everyone next to them. I don't want them randomly hit with menstruation 1 week out of 4 for 20 years.” While #PeriodsOptional is a passion, the main business of the company she co-founded is making it easier for women to get birth control prescriptions. Pandia Health (www.pandiahealth.com) customers can order online and have it delivered, eliminating the need for a medical appointment or trip to the drug store. Yen says COVID has made that model very attractive. Tune in to learn more about those business tailwinds, her cautions about telemedicine and much more in this memorable episode with host Shiv Gaglani. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

“I always think about careers as some mixture of careful career planning and then leaving tremendous amounts of space for serendipity,” says Dr. Peter Buckley, whose career as a researcher, a physician, academic leader, and health system leader includes membership on the Board of Directors of the Association of American Medical Colleges. In this episode of Raise the Line, Dr. Buckley shares with Shiv Gaglani how he became drawn to psychiatry, academic leadership, and the issue of schizophrenia, specifically, and discusses the increased importance of mental healthcare now as a result of COVID. What are the changes that VCU School of Medicine has had to make due to the pandemic, and which of those are here to stay? What is behind the increase in medical school enrollments and med school philanthropic giving? Tune in to discover answers to these questions, Dr. Buckley's advice to students, and his optimistic take on the ongoing transformation of the healthcare industry in America. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

How can a barbershop be an access point to care? It's a question that Taylor Justice and his company, Unite Us, are figuring out on the ground in certain communities in North Carolina, and a model they are looking to expand, collaborating with various kinds of community organizations to build infrastructure by meeting patients where they're comfortable. Recognizing that so much of a person's overall wellbeing happens in their home community, Justice founded the technology platform Unite Us in 2013 to extend the traditional clinical care coordination network by connecting health, human, and social service organizations to securely exchange data around a shared patient. Initially focused on the veteran and military population, Unite Us now serves all citizens and is active in over 42 states across the country. In Justice's estimation, COVID has highlighted the lack of appropriately collaborative public health infrastructure. “I think that's one of the big learnings that we've seen from the pandemic,” he says. “No one can do this alone.” Tune in to this episode of Raise the Line to learn why Justice believes some of our nation's massive healthcare spending should be reallocated to human and social services, and why he predicts that these services will become bigger parts of the healthcare ecosystem going forward. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Dr. Mark Schuster has asked students in the entering class at the Kaiser Permanente Bernard J. Tyson School of Medicine to write a letter to themselves about their passions and goals that will be returned to them at graduation. After an extremely competitive, yet holistic admissions process to a program that has waived students' tuition with no strings attached, the admitted applicants “are the kinds of students who want to save the world,” Dr. Schuster boasts. He doesn't want the med school journey to burn out any of their spark. In addition to his role as Founding Dean and CEO of the Bernard J. Tyson School of Medicine, Dr. Schuster is recognized as an international leader in research on child, adolescent and family health and is also a member of the prestigious National Academy of Medicine. In this episode of Raise the Line, he speaks with Shiv Gaglani about his journey into pediatrics and leadership roles, how Kaiser Permanente has met the challenge of opening a medical school during a pandemic, and how COVID-19 has been an opportunity to teach about health disparities. Tune in for an inside glimpse of the school's unique admissions process and hear Dr. Schuster's advice on serving patients by viewing them as whole people in the full context of their lives. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

“Why can't we get better health when we're spending two to three times as much money as any other high-income nation?” asks Dr. Vivian Lee, as so many other Americans have asked for so many years. But not many have developed answers as compelling as hers, making Lee one of the leading voices on healthcare reform in the country. Lee’s perspective, shaped by a rich set of experiences as a clinician, leader and academic, is strengthening a movement to make healthcare more centred on helping patients be as healthy as possible instead of being geared to just treat them when they are sick. Her influential book “The Long Fix” lays out an action plan to create a less costly system and a healthier population. As she explains to host Shiv Gaglani, positive change will depend in part on clinicians knowing as much as possible about the business of healthcare, and also about what other providers do. “You need to understand what every person's role is on the care team. Until you can make the most of every person, how can you drive value?” After running a highly-respected academic health system, Lee is now making an impact in the private sector at Verily Life Sciences, part of the Google family of companies. Listen in to learn how Verily is using digital health and data analytics to support schools, employers and patients during COVID, and the impact it is hoping to make long-term. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Mentioned in this episode:https://www.clintonfoundation.orghttps://www.clintonfoundation.org/our-work/too-small-fail If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Fred Singer has a message for those in higher ed grappling with the imperative to deliver education online: offering “Zoom University” isn’t enough. “Simply repurposing a classroom doesn't make any more sense going forward than it did in the 1990’s for the newspapers to dump content online and assume the world's going to change. It didn't work that way.” And Singer knows what he’s talking about because he was there when the Washington Post first went online. He’s built a fascinating career “chasing interesting, disruptive movements” as an internet pioneer and entrepreneur. As CEO of Echo360, he now sits at the intersection of innovation and education. His company, which is the first video platform designed to foster active, engaged, and personalized video-based learning, has been boosted by COVID as schools of all types have been forced to offer and improve distance learning. In this episode with host Shiv Gaglani, Singer highlights the parallels he sees between the relatively slow adoption of learning technologies in both education and healthcare, and predicts that major change is going to happen faster than people might realize. “All the technology and tools exist to deliver much cheaper education, much more convenient education. I think there will be huge opportunities for people that know how to embrace the change and not try to block it.” If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

@pfrishauf linkedin.com/in/peterfrishaufMentioned in this episode: Medscape - First Five Years:https://www.medscape.com/viewarticle/504736Medscape - 25th Anniversary:https://www.medscape.com/viewarticle/930939Trial of the Chicago 7:https://www.youtube.com/watch?v=FVb6EdKDBfU If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Risk management is a critically important part of providing healthcare and, you might be surprised to learn, goes far beyond dealing with medical errors. In fact, modern risk management encompasses most aspects of healthcare operations, including HR and finances. When Marlene Icenhower, who has degrees in nursing and law, first got into risk management decades ago, it was largely reactive in nature. “It had to do with the process that occurred after a medical mishap, and it was pretty much confined to just the clinical arena and the legal mop-up that took place after that event.” Over the past several decades, however, it's evolved into a function that's more proactive. “The idea now is to look for trends, issues, or lapses and then implement measures to fix them before they result in injury to a patient.” Icenhower is a senior risk specialist at Coverys, one of the largest medical malpractice insurance companies in the country, and spends a good deal of her time answering questions and brainstorming with providers around the country about everything from telehealth regulations to what should be done when a patient leaves against medical advice. In this conversation with host Shiv Gaglani, Icenhower talks about finding the “why” behind education, how COVID is changing healthcare, and what she wishes medical and nursing schools would spend more time teaching. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

After a negative experience at a chaotic pharmacy while battling a sinus infection, Eric Kinariwala identified the need for an easier way to get prescription medications. That was the spark for creating Capsule, a New York based digital pharmacy startup that has expanded to Chicago, Boston, and Minneapolis. “We built the entire experience around the idea that if your mom was a pharmacist and you were the only customer in the world, what would that experience look like?” Capsule is considered a leading disruptor in the pharmacy industry by offering fast delivery and having pharmacists on call 24/7 to help customers among other benefits, but Kinariwala thinks the reasons for the company’s success goes beyond that. “What we've learned is that it's really not about the speed of the delivery. It's about all of the other things around the experience that the technology platform enables that makes it really, really frictionless and easy to do something that has historically been really complicated.” Check out this episode of Raise the Line to learn how the patient-pharmacy relationship is changing, how Capsule is meeting the needs of physicians, health systems, payers and other stakeholders, and how COVID has fueled the company’s growth. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

A strong, sustained sense of purpose is the bedrock of a successful company, with everything else flowing from that. So says Omar Ishrak, one of the most influential figures in medical technology and healthcare in the U.S. and globally. He earned that role in part by being Chairman and CEO of Medtronic, the world's leading medical technology company, from 2011 to 2020, but he was also president and CEO of GE Healthcare Systems earlier in his career. When it comes to having a durable purpose, Medtronic is hard to beat. Founded in the late 1940’s, the company has kept the same mission for more than 60 years – to apply biomedical engineering to alleviate pain, restore health, and extend life. Ishrak considers a major part of his legacy at Medtronic to be successfully stewarding that mission and making it possible for his successors to carry it forward for decades to come. Of course, there were other accomplishments in his tenure including the acquisition of Covidien, a $10 billion global manufacturer of surgical products and supplies, marking the largest medical technology acquisition in the history of the industry. In this thoughtful discussion with host Shiv Gaglani, Ishrak talks about drawing encouragement from how quickly different parts of the healthcare industry came together in response to COVID, and what he hopes the lasting improvements will be from this crisis. He also makes the case for shifting the focus of healthcare at both the industry and individual worker level to successful patient outcomes. “No matter what you do in healthcare, having a line of sight to improving outcomes is important. Tie your work to how people's lives get better.” If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

“While the switch to distance learning was traumatic at first, I think we're going to end up in a much better place when it's all said and done,” says Scott Shaw, president and CEO of Lincoln Tech which has always taken a hands-on learning approach. That’s because the blended in-person and online learning model emerging from COVID gives the school’s adult students more flexibility to manage their jobs and childcare now that they don’t always have to be on campus to take classes. Lincoln Tech started 75 years ago to educate WWII veterans in auto mechanics and HVAC. Now, it has 22 campuses and nearly two dozen programs, including nine in the health professions. In fact, they produce 50% of the LPNs in New Jersey and are hoping to start offering an RN program in the Garden State as well, which has one of the biggest shortages of nurses in the country. In this episode with host Shiv Gaglani, Shaw also discusses the increased interest in health professions due to the pandemic, student debt, and the key traits today’s employers are looking for in their staff. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you are thinking about applying to medical school, or are already in the process, this episode of Raise the Line is a must-listen. Host Shiv Gaglani is joined by Dr. Sahil Mehta, widely regarded as one of the top experts in the country on medical school admissions. As the founder of MedSchoolCoach, he’s guided thousands of successful medical school applicants. It’s a business that started with the simple realization that most people are not good at selling themselves. Helping some friends improve their applications led to a “basement” business that has grown over the years to become a major player in the field. Listen in as Mehta shares his insights on what you can do to increase your appeal to medical schools and the importance of being certain it is the profession you want to pursue. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

“In less than a month we went from zero COVID patients to 285, and we’re only a 300-bed hospital,” says Dr. Brian Radbill, recalling the early weeks in March and April when coronavirus stormed New York City. As chief medical officer, Radbill oversaw the Manhattan hospital’s transformation into a COVID care facility, which required a lot of on-the-fly innovation. “It was a real team effort. I have to say, every single person stepped up in the hospital and we met every challenge.” For example, they had to get creative to maintain line of sight to critically-ill patients in spaces that were not built for it -- which initially included the use of baby monitors and iPads – and also had to figure out ways to create more negative pressure space, all while reacting to daily changes in their understanding of the disease. Listen as Radbill brings host Shiv Gaglani inside the early days of the COVID struggle and reflects on what lasting impact he thinks this experience will have on his hospital and the healthcare system at large. He also discusses ongoing work to improve the quality of care and patient flow and shares his perspective on the role of hospitals in the changing healthcare landscape. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

“Often, the real answer is at the bedside,” says Dr. Thomas Rebbecchi, who has worked as an ER doctor at Cooper Hospital in Camden, New Jersey for 23 years. “If you ask the right questions to people, they're going to tell you directly or indirectly what's going on with them.” Dr. Rebbecchi's educational mission is to teach students to focus less exclusively on technology and take the extra time for compassionate interaction with patients. In addition to his role on the National Board of Medical Examiners, Dr. Rebbecchi is also a scientific advisory board member at the Glut1 Deficiency Foundation. In this episode of Raise the Line, he speaks with Dr. Rishi Desai about his family's journey to discover their son’s diagnosis through genetic testing, improved COVID outcomes, and the need for better mental healthcare, especially as a result of the mounting psychological effects of pandemic life. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

COVID-19 has had a tremendous impact on dentistry, says Eve Cuny, who has worked in the area of dental infection prevention and patient safety for the past 30 years. Many dental procedures create fine mists and sprays, including respiratory secretions, that can travel long distances, so dental professionals have had to go to great lengths to adapt. Throughout the pandemic, Cuny has been a guiding voice in dentistry, counseling a number of professional organizations, including the American Dental Association. In this episode of Raise the Line, she speaks with Jannah Amiel about the airborne precautions dentists have had to adopt, and the permanent changes to dentistry that she envisions with regard to ventilation, PPE, and sick worker protocol. Tune in to hear Cuny's take on the pandemic-driven renewal of interest in the crossover between medicine and dentistry, as dentists are increasingly performing oral diagnostics and even administering vaccines. Plus, learn what drew Cuny to dentistry and hear her advice to those new to the field. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you’re one of the millions of Americans who just received a smart speaker as a holiday gift, you’re joining an enormous group. Earlier this year it was estimated that 90 million people in the U.S. own one, and that number is growing fast. They offer an easy way to get news, weather, listen to music and control functions in your home, but there are many other uses for these devices and health care is one area where they may play a major role, according to our Raise the Line guest Rachel Jiang who is Head of Alexa Health & Wellness at Amazon. COVID has only underscored this potential. “More than ever it's really important to help people remotely manage their health care needs, and we think Alexa is in a great position to do that,” she says. In fact, Jiang and her team have been working closely with health care providers to develop “skills” (the equivalent of an app on your smartphone) to facilitate safe care both in clinical settings and at home. As Jiang shares with host Jannah Amiel, RN, the video capability of the Echo Show adds power to the instructional value of these interactive devices. For instance, imagine videos showing post-op patients how to change a dressing or do physical therapy while at home. Check out this fascinating discussion to learn more about how this technology might help both patients and providers, how privacy concerns are being addressed and the role software developers will play in tapping what Jiang sees as the endless possibilities ahead. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Sara Miller’s advice for those in training to be healthcare professionals is fairly simple. “This is your opportunity to learn to be nimble and develop a spirit of innovation.” Miller believes taking this approach early leads to embracing lifelong learning, the benefits of which can be implemented in a provider’s job everyday. As Senior Director of the Quality Improvement Institute at Med-IQ, a leading healthcare improvement company, Miller's work centers around helping healthcare systems identify areas for improvement and to develop and evaluate programs addressing those needs. She has obviously had her hands full helping providers rapidly adjust to the challenges of COVID-19, and believes healthcare professionals and consumers should demand that things not return to business as usual after the pandemic. COVID has revealed too many inadequacies in the old “normal” with regard to emergency preparedness, structural racism, senior care services, and approaches to mental health and substance abuse, she says. In this episode of Raise the Line, Miller also tells host Shiv Gaglani about her work and career, including programs that helped organizations shift Hepatitis C care from specialized settings to primary care, and a popular question/answer series that Med-IQ ran in response to COVID. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Although the dental industry is not usually the first thing that comes to mind when you think of tech entrepreneurs, this is precisely where Alex Frommeyer has found himself. Frommeyer is the CEO and co-founder of Beam Dental, one of the country’s fastest-growing dental benefit providers offering employers a unique approach to coverage by incorporating dental hygiene behavior into policy pricing. This behavior is determined using artificial intelligence to interpret data gathered from the smart toothbrushes used by members. In this episode, Frommeyer describes to host Shiv Gaglani how Beam is trying to make dental hygiene more enjoyable, how their business has adjusted to the pandemic, and why you should aspire to be a disruptor in your field. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Battling stage 4 Hodgkin’s lymphoma as a teenager exposed Dr. Omar Dawood to many flaws in the healthcare system and sparked a desire to find ways to improve them. Although his early experience in medicine was in the public health realm, he eventually saw how he could blend his clinical expertise and strategic mindset to make an impact in the business world, thereby expanding the positive difference he could make in people’s lives. He had opportunities to do just that in leadership positions at Ginger IO and AliveCor -- two of the leading companies in digital health – and has brought that experience plus decades of work as a clinician and researcher to his post as Chief Medical Officer and Head of Sales at Calm. It’s not exactly surprising that this hugely popular app has seen usage grow due to pandemic-related stress. In this episode, he joins host Shiv Gaglani to talk about Calm’s commitment to addressing clinician burnout, its growing work with employers to offer Calm to employees, the launch of Calm Coaching and the wisdom in building mental fitness and resiliency to handle whatever life throws at you. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Dr. Benjamin Young knows what it’s like to confront a pandemic early in one’s medical career but in his case, we’re talking about AIDS, not COVID-19. Trained as an enzymologist, Young was studying drug resistance in cancer cells, but he quickly pivoted to become an HIV specialist when AIDS surfaced in the U.S. “You would have to have a heart made of a lump of coal not to understand the human spectrum and burden of what it meant to live and die of AIDS,” says Young, who is now the Head of Global Medical Directors for ViiV Healthcare, a pharmaceutical company focused on advancements in research and development of new medicines for people living with HIV. After decades of work in science, medicine, policy development and human rights, Young sees all of these fields as being very closely connected. “The distance between discovery in the basic science lab, what happens in the clinic, what happens in therapeutics, what happens at the governmental level and what happens in a social, racial, or judicial justice environment is very short.” Join Young and host Jannah Amiel to learn about the current state of the global AIDS fight, and lessons from the long HIV journey that can apply to today’s struggle with COVID and pandemic battles yet to come. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Have you wondered what it was like for the doctors who treated the very first COVID-19 patients when so little was known about the disease? Well, you can find out directly from the source in this episode of Raise the Line. The initial cases were in Seattle where Dr. Amy Compton-Phillips works as the chief clinical officer at Providence Health, one of the nation’s largest health systems. In that role, she was deeply involved in quickly creating protocols to triage, test and treat the COVID patients who started to flow in. She was also involved in making masks for providers in the basement of the hospital as the crisis took hold. The COVID experience has deepened her commitment to make great healthcare available and affordable for everyone in the U.S., and in this insightful conversation with Shiv Gaglani, she shares many examples of the innovations Providence is employing to reach that goal. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you’re curious about the impact “big box” retailers are going to have on healthcare delivery in the U.S., this episode of Raise the Line has some answers. Host Shiv Gaglani welcomes Marcus Osborne, a senior leader at Walmart Health, who is helping to build a new approach that could shake-up the whole industry. “If we can create a model that is actually compelling for consumers, and consumers are willing to pay for it, then we don't really care what the payers do about us,” says Osborne, who has plenty of other candid insights to share. For instance, he believes the challenge the U.S. is facing is a “vast underconsumption” of healthcare, not overconsumption as many healthcare policy experts contend. His point is that too many people simply don’t get the care they need due to the cost and complexity of the current system, and that delay inevitably drives costs up over time. He’s hoping to change that with in-store clinics that will offer a variety of medical and dental services under one roof at an affordable price. Check out this fascinating discussion as Osborne speculates that worsening shortages of healthcare workers will make it necessary to find new ways to leverage new technology and types of providers, and that much greater accountability for the quality of care delivered will be a reality sooner rather than later. This is a great opportunity to get a peek at the future of healthcare. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Two out of three doctors did not vote over the past decade, laments Dr. Atul Nakhasi, a Los-Angeles-based physician and policy advisor who the Wall Street Journal once dubbed “Campus Kingmaker” for his role as head of the Iowa College Democrats. This represents a lower voter turnout rate than that of the general population, and in Dr. Nakhasi's estimation, it's got to change. Dr. Nakhasi believes the role of the physician should expand outside the exam room into Congress and City Hall. In this episode, he shares personal stories of patients dealing with poverty, talks about why national leadership matters, and calls for “brilliant” people to enter the healthcare profession. Tune in to learn more about this winter’s potential “twindemic,” some potential challenges of a COVID vaccine, the need for better public communication to combat misinformation, and the ripple effect of the pandemic on underserved populations. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

One of the most dramatic changes to the field of telemedicine since COVID began is the shift from it being a facility-based to a primarily home-based service, and that’s been good for patients, says Samir Malik. It’s unknown if the emergency repeal of longstanding federal rules that previously limited the use of telemedicine will stay in effect in a post-COVID world, but Malik is hoping so because “patient-centeredness” is key to the work of his company, Genoa Telepsychiatry, which serves patients in all 50 states. In this episode of Raise the Line, Malik speaks with Dr. Rishi Desai about the increase in anxiety, depression, and loneliness brought on by COVID, the disproportionate impact that mental health is having on underserved populations, and the destigmatization of mental health in countries like India, Brazil, and China. Tune in to this informative episode in which you’ll also learn about the passion for patient service at a community mental health agency on Long Island, and discover resources for further information on psychiatry and wellness. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

While serving in the army decades ago, Dr. Larry Benz noticed the importance of bedside manner and other nonclinical factors in determining clinical success. Keeping that top of mind has served him well over his 30 years as a physical therapist. In fact, he argues that these so-called “soft skills” can be even more important in affecting outcomes than clinical skills. Benz is the author of the newly released book Called to Care, about putting the humanity back in healthcare. His curriculum by the same name has been adopted by many PT schools around the country and even some medical schools. In this interview with Shiv Gaglani, Benz talks about the need to be intentional about empathy and compassion -- to exercise the “caring muscle” as you would any other muscle. Tune in to learn about how Confluent Health measures compassion, the impact of COVID on the field of physical therapy, the difference between dehumanization and burnout, and why Benz considers patient loyalty to be the key data point in an organization's success. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

As a pediatrician, Dr. Ryan Padrez was frustrated by the challenges of navigating education and health systems to get his patients the services they needed – whether it was speech therapy, mental health counseling or other important care. That’s why he’s gratified to be involved in building a model for early education, developed by the Chan Zuckerberg Initiative, that integrates learning with health care and family support services. Padrez is medical director of The Primary School which is currently serving two lower income communities near San Francisco, but has ambitions to develop best practices that will be adopted nationally. The emphasis is on supporting all of a child’s needs from very early in their life and working closely with parents to build child and family well-being at the same time. COVID has increased the challenge because many of the school’s parents have lost jobs and health coverage, and levels of stress are on the rise. Padrez, who is also an assistant clinical professor of Pediatrics at Stanford University, says COVID has shined a light on just how much schools do to support the health needs of children and families, and the connection between the two systems needs to be strengthened going forward if kids are going to thrive. Padrez and host Dr. Rishi Desai also touch on trauma-informed care, the trust schools need to build with families, and what the evidence says about the safety of opening schools in the midst of COVID. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Dr. Chuck Cairns enjoyed practicing emergency medicine early in his career, but he soon realized he could have a bigger impact by focusing on how clinical care, education and medical research is organized, and how advancements in all three can be applied to benefit patients, especially those from underserved populations. That started him on a leadership path that wound its way around the country at several prestigious institutions culminating in his current role at Drexel University College of Medicine. It’s a good fit because Drexel has a longstanding commitment to serving populations in need, and Dr. Cairns finds working among students and researchers who share that mission to be very rewarding. He and his team are devoted to proactive approaches to healthcare that address social determinants of health. In fact, Drexel recently purchased a bankrupt hospital in North Philadelphia and partnered with the City to provide COVID-19 testing to that economically challenged community. In this conversation with Dr. Rishi Desai, Dr. Cairns reflects on his work partnering with local governments to bring the best of academic medicine into communities, how his school is addressing the challenge of staying connected across multiple locations, and shares his three key pieces of advice for medical students. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

As a young professional in Chicago in the early 1990’s, Tim Barry happened upon a poster in a store one day that simply stated, “You just can’t fake love, man”— and it was at that moment he realized he would focus only on things he was passionate about moving forward. After trying his hand as a tech entrepreneur, a friend convinced him to take a job in healthcare insurance, and he got hooked on the opportunity to impact the lives of others. Fast forward to seven years ago when he helped found VillageMD, which now provides thousands of primary care physicians with technology, staffing, and other support to help them provide better patient care. Village MD has also developed primary care clinics of its own, and announced this summer Walgreens is investing over $1 billion to build hundreds of clinics next to its pharmacies over the coming years. In this revealing episode, Tim is joined by host Shiv Gaglani to discuss his vision for transforming primary care and what the Walgreens partnership signals about how healthcare delivery in the U.S. is changing. Tim also shares his advice for anyone considering a career in healthcare, including the importance of diving into the data you have at your fingertips. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Dr. Jerry Balentine thinks a lot about the qualities successful medical students and physicians need. “I think all medical schools wish there was a way of testing who's going to be a great physician, but there's just no such test, so we use markers such as the MCATs to make sure that they're successful academically.” But he knows those markers don’t capture aspects of a person’s competence, character or experience that would make them a good fit for the profession. Qualities such as empathy, passion and grit are high on his list. In fact, he believes empathy is so important to practicing medicine that it’s both a research interest and something he builds into the learning experience at New York Institute of Technology’s College of Osteopathic Medicine from “day one.” Join Balentine and host Shiv Gaglani as they explore the growth of DO programs, the challenges of COVID, and NYIT’s success in building provider capacity in rural Arkansas. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

“Science transcends politics,” says Dr. George Daley. “My hope is that physicians and scientists will, in fact, be a force for global harmony, and that will be a silver lining to come out of the pandemic.” In this important conversation with Shiv Gaglani, Dr. Daley, who is an internationally recognized leader in stem cell science and cancer biology, describes his collaboration with recent Nobel laureate Jennifer Doudna and others to call for restraint in experimentation with stem cell technology, and decries the current tension between the U.S. government and the scientific community. He also shares how, in response to COVID-19, he and his team were able to connect and mobilize disparate research communities -- including Chinese and European colleagues -- to develop the Massachusetts Consortium on Pathogen Readiness. Tune in to hear more about these critical topics and discover Dr. Daley's circuitous path to medicine and his perspective on COVID as a defining experience for this generation. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Kids without regular access to healthcare are obviously at higher risk for developing health issues, but it also makes them more likely to face long-term consequences such as dropping out of school, having trouble finding work and ending up in jail. What’s the connection? Poor health access can lead to chronic school absenteeism, which can start a downward spiral. That’s where Hazel Health fits in, a medtech start-up which uses telehealth to connect kids on demand to providers during the school day. The company currently serves 60 districts nationwide with 1.5 million students, focusing on the underinsured and those from disadvantaged communities, many of whom have no steady arrangements for primary care. Students can also access Hazel Health while at home, extending the reach of school health services. Like many companies in the telehealth space, Hazel Health has experienced turbocharged growth due to COVID. In this episode of Raise the Line, CEO Josh Golomb and Jeannie Chen, the Head of Clinical Operations and People, describe to host Shiv Gaglani what it’s been like to scale at that pace, the importance of building trust with schools and families, and the special combination of qualities and experience they seek in their providers. If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast