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[Encore] Why can't providers and plans just get along?

[Encore] Why can't providers and plans just get along?

In this episode, host Abby Burns invites Advisory Board experts Max Hakanson and Eileen Fennell to get to the bottom of escalating tensions between health plans and providers and give a peek behind the curtain of what their research suggests it will take for the two stakeholders to improve their relationships.

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July 30, 202431m 10s

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Show Notes

(This episode originally aired on March 12, 2024.)

The relationship between health plans and providers has always included an element of friction, but lately, it seems like the temperature is rising. And you've probably noticed – public contracting disputes increased by 69% between 2022 and 2023.

That's why, in this episode, host Abby Burns invites Advisory Board experts Max Hakanson and Eileen Fennell to discuss why the state of affairs seems to be getting worse, how key flashpoints are fanning the flames, and what each stakeholder says they need to see from their partners in order to mend the relationship. Plus, Advisory Board digital health expert Ty Aderhold makes a cameo appearance to help answer the question: Is AI the solution here?

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Topics

health planspayer-provider relationshipincentive structures