194: The patients are not all right: Unpacking the quality crisis with The Joint Commission's Dr. David Baker
In this episode, host Rachel Woods talks with Darby Sullivan, Advisory Board's equity expert, about the state of clinical quality. She also speaks with Dr. David Baker, Executive Vice President for Healthcare Quality Evaluation and Improvement at The Joint Commission, to discuss why patient quality is declining and what the industry can do to improve it.
Audio is streamed directly from the publisher (aphid.fireside.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
We've all seen headlines about decreasing quality in U.S. healthcare. In an industry battling with workforce shortages, rising health needs, missed prevention, workplace violence, and rising healthcare needs, it's no wonder quality is falling and adverse events are rising. The fact is: in 2024, the patients are not all right.
In this episode, host Rachel (Rae) Woods talks with Advisory Board equity expert Darby Sullivan about the state of clinical quality. Following that, we hear from Dr. David Baker, Executive Vice President for Healthcare Quality Evaluation and Improvement at The Joint Commission, to discuss why patient quality is declining and what the industry can do to improve it. In the conversation, they discuss how we define and measure clinical quality, what leaders can do to improve outcomes, and more.
Links:
- The Joint Commission
- How to tackle the 4 root causes of stagnating clinical quality
- 4 ways to 'fire-proof' your quality efforts
- Is clinical quality declining? A look at the data — and what you can do.
Learn more about Advisory Board's on-demand courses
How UPMC improved interdisciplinary care for metastatic breast cancer and geriatric patients
A transcript of this episode as well as more information and resources can be found on radioadvisory.advisory.com.