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161: Unwavering purpose, the creation of Ballad Health

161: Unwavering purpose, the creation of Ballad Health

In part two of Advisory Board's leadership series, host Rachel (Rae) Woods invites Lisa Carter, the CEO of Ballad Health's Southern Market, to discuss navigating a complex merger, dealing with backlash from the community, and holding purpose sacred.

Radio Advisory

May 2, 202329m 52s

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Show Notes

In 2018, Wellmont Health System and Mountain States Health Alliance, who both served regions of Northeast Tennessee and Southwest Virginia, merged to create one organization – Ballad Health. The merger was seen by leadership as essential but led to a host of difficult decisions and even public backlash. So, how did leaders work to navigate such a complex environment?

In part two of Radio Advisory's Leadership series, host Rachel Woods invites Lisa Carter, the CEO of Ballad Health's Southern Market, to discuss her experience navigating complex challenges and a contentious response to the merger of two legacy health systems in Northern Tennessee.

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Topics

population healthhealth system mergerschange managementorganizational purpose