The Bob Story, a Tale of Ruinous Empathy 4 | Mini
Ruinous Empathy is what happens when you want to spare someone’s short-term feelings, so you don’t tell them something they need to know. You Care Personally, but fail to Challenge Directly. It’s praise that isn’t specific enough to help the person...
Radical Candor: Communication at Work · Kim Scott, Jason Rosoff & Amy Sandler
January 10, 20228m 8sbonus
Audio is streamed directly from the publisher (op3.dev) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Ruinous Empathy is what happens when you want to spare someone’s short-term feelings, so you don’t tell them something they need to know. You Care Personally, but fail to Challenge Directly. It’s praise that isn’t specific enough to help the person understand what was good, or criticism that is sugar-coated and unclear. Or simply silence. Ruinous Empathy may feel nice or safe, but is ultimately unhelpful and even damaging. This is a feedback fail. In this Radical Candor podcast mini-episode, Kim talks about the biggest feedback fail of her career.
Learn more about your ad choices. Visit megaphone.fm/adchoices