Airline credit cards: the high-flying loyalty game
How little pieces of plastic became a sky-high profit center for carriers
Quartz Obsession · Quartz
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Show Notes
From Dubai to Dublin to Dallas and back, air carriers are cashing in on a big business: credit cards.
In fact, analysts note that growth in the sector “significantly outpaces the overall credit card industry.” One carrier alone can profit billions from its cards in a calendar year and, in tandem, build loyalty by tying them up in frequent flier programs.
Why did airlines build out a business line through these little scraps of plastic?
What’s the history of these co-branded cards?
How did credit rewards come to make sky-high profits?
Fasten your seatbelts and put away your tray tables as the fourth episode of season 8 takes off, with a co-pilot who’s made a business of this business: The Points Guy himself.