Audio is streamed directly from the publisher (media.transistor.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Join Brooke and Brian at the International Conference 24 (IC24) as they delve into the major highlights and achievements in the customer support world during Q3 2024.
- (00:25) - Q3 2024 Support Team Restructuring
- (01:16) - Customer Engagement and Onsite Visits
- (02:06) - Achievements in Customer Satisfaction
- (02:58) - Accreditation Program Details
- (03:51) - Feedback and Team Morale
- (04:36) - Looking Ahead to Q4 and 2025
- (05:32) - uLearn Platform and Chat Support
Topics
rental softwareecommerceeliteessentialssyrinxmobile