Purpose Driven FinTech

In today’s episode, Amanda Lieu, Director Brand, Product Marketing & Growth at SEON, shares with us the fundamentals of fraud.Why fraud is on the rise?Different types of fraud - we can’t prevent nor manage if we don’t understand it wellFraud ringsThe black box and white box - how to understand why fraud is happeningHow AI and Machine learning help us prevent, detect and stop fraudIf you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Amanda hereLinkedIn: https://www.linkedin.com/in/amandalieu/LinkedIn SEON: https://www.linkedin.com/company/seon-tech/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions: How to stop fraud with AI and machine learning?What is white box versus black box machine learning?How to prevent fraud at every touchpoint?What is device fingerprinting for fraud detection?How to build purpose-driven FinTech culture?What are fraud rings and connected accounts?How to detect fake accounts and bots?What is transaction monitoring versus prevention?How to automate manual fraud reviews?What are fraud patterns in online businesses?How

In today’s episode, Norris Koppel, Founder and CEO at Monese, shares his vision of hyper personalization and customer-centric financial services enabled by AI, and becoming 'the bank of the future.'We discuss the impact of AI on the financial industry, understanding the current state of AI in FinTech, concerns regarding its implications, and practical usecases for AI to improve processes, prevent fraud, and offer highly personalized services to customers. Norris talks to us about Monese’s spin off, XYB by Monese, an end-to-end coreless banking platform and his partnership with Google for generative AI.Let’s dive into it!👉 You can find Norris hereLinkedIn: https://www.linkedin.com/in/norriskoppel/LinkedIn Monese: https://www.linkedin.com/company/monese/Website Monese: https://monese.com/gb/enLinkedIn XYB by Monese: https://www.linkedin.com/company/xyb-ltd/?originalSubdomain=ukWebsite XYB: https://xyb.co/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(01:10) The Evolution of Neobanks(04:29) The Journey of Monese(13:18) Hyper-Personalization in Banking(17:39) The Bank of the Future(18:38) Incorporating AI in Banking Operations(25:51) Introducing XYB: The End-to-End Coreless Banking Platform(28:41) Advantages of Coreless Banking(29:42) Real-world Application of Coreless Banking(30:47) The Revolution of Speed in Banking(32:31) Partnership with Google and AI Integration(35:23) The Impact of No-Code Solutions(39:20) The Role of XYB in Hyper-Personalization(45:09) The Importance of Culture in InnovationQuestions: How to build engagement banking for SMEs?<span class="ql-ui"...

We can not talk about Money without talking about Trust. Since the begining of time customers have trusted financial institutions to look after their hard earned money - or have they not? This is a critical topic for FinTechs — why would customers decide to put their money with new players vs going with established brands? Smooth interface and a nice promise is not good enough. We need to go back to trust.In today’s episode, Kimberley Waldron, Founder at SkyParlour talks to us about Trust. We start with defining trust, followed by how to build trust in FinTech, the role of PR in Trust, the downsides of not building trust and in this hyper social world, the role of Personal Branding and trust.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Kimberly hereLinkedIn: https://www.linkedin.com/in/kimberley-waldron-skyparlour/LinkedIn SkyParlour: https://www.linkedin.com/company/skyparlour/Website: https://skyparlour.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(00:36) Building Trust in FinTech(00:57) The Role of Trust in FinTech(02:13) Building Trust in the FinTech Industry(04:52) Introduction to Sky Parlor(06:56) The Role of PR in Building Trust(09:07) Defining Trust(10:25) Building Trust with Customers(21:18) The Role of Regulators in Building Trust(39:55) The Importance of Building Personal Brands(47:19) The Future of Trust in FinTechQuestions: How to build trust in FinTech?What is the role of PR in building trust?How to build brand visibility consistently?What is trust definition in financial services?How to deliver to promises and...

Today, we have a compilation episode with my favorite question. I always ask this question at the end of the episode, which is, Hey, if you were to change one thing in fintech that could have the most impact to customers, colleagues, and investors, what would that be?The immediate response from almost everyone is. That's a tough question, Monica. So today let's hear what our guest had to say in 2023.Here you go! The top 11 from 2023 💥👉Put customers at the Heart of what you do, not the centre, by Gregor Mowat at Loqbox👉 Get rid of acronyms to be more inclusive and help people understand. Why would you want your team to be confused?... by Fliss Berridge at Ordo👉 Change onboarding -- help people understand why this information is being collected and then accept all official IDs available, by David Wachira, PhD at Waya👉 Acknowledge that FinTechs and Banks are different and with different strengths... then find ways to work better together. 2024 is ready for partnerships! by Ara Abrahamyan at Cognaize 👉Making a positive impact always needs to be at the center and remember we are in business, ask yourself... is this a solution that people want to pay for? by Marijke Koninckx at BankiFi👉Use open banking, open finance, open data to have a effect on society and economy --&gt; Create the right foundations to remove the big cost barriers of the banking industry of today, by Huw Davies at Ozone API👉 Really think about customer experience. Deep be care about it, that really makes a difference, by Ken Hart at Snowdrop Solutions👉 Build products thinking of solving everyday customer problems, by Iliana de Silva at techreo👉 When selecting partners, create efficient due diligence procedures to evaluate the best fit, key word, efficient, by Svitlanka Sergiichuk Romaniuk at Neofin solutions 👉Think sustainability. Do I really have to push to squeeze the last droplet out of the lemon? Or is it also sufficient if I only get three droplets out of that lemon and leave the rest to us?... this applies to business travel too, by <a...

We can't talk about FinTech, startups, and entrepreneurship without talking about failure, the tough times, mistakes and all the difficult things in life.Today's episode is a compilation episode for one of my favourite mindset questionsThank you for all our wonderful guests who have been in the Purpose Driven FinTech pod throughout 2023👉Svitlanka Sergiichuk Romaniuk at Neofin solutions 👉Monica Eaton at Chargebacks911👉Tony CraddocK at The Payments Association👉Shalom Ben Or at Avenews👉Barry Levett at Mypinpad👉Lauren Jones at Open Banking Exchange👉Delphine Emenyonu at ScribePay👉Jas Shah bitsul👉Sarah King ObuIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions: How to deal with failure in FinTech startups?What is resilience in entrepreneurship?How to find strength during tough times?What is growth mindset in business?How to redefine failure as learning?What are traits of resilient entrepreneurs?How to cope with difficult times in startups?What is the role of support network in success?How to embrace discomfort as learning opportunity?<span...

Shameer, host of “The FinTech Marketers and Leaders Podcast”, goes extensively through my career journey, my trajectory within BigPay, my thoughts and advice on Product leadership and growth, improving communication between marketing and product teams, diversity of thought, inclusion and mentorship, and much more.We cover:👉Product leadership and growth in FinTech👉Managing growth and product development👉Diversity and inclusion in FinTech leadership👉Diversity and mentorship in the workplace👉Career development, mentorship, and self-promotionIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find The FinTech Marketers and Leaders Podcast here: https://www.thefmlpodcast.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions: How to improve marketing and product team collaboration?What is diversity of thought in FinTech?How to create psychological safety in workplace?What is the role of mentorship in FinTech?How to track achievements for performance reviews?What is a brag book for career development?How to build purpose-driven FinTech products?What are challenges of multi-product multi-territory growth?How to communicate between marketing and product teams?What is the importance of self-promotion?How to be a woman in FinTech leadership?What is the future of diversity in financial services?How to create sense of belonging in teams?What are role models for working women?How to...

This is raw and personal.Vivek Ishwar and Abin Shetty, host of “All Immigrant Podcast”, interview me on my over 15 year journey living away from home.We go back in time on the why I decided to move out of Mexico in the first place, the personal challenges of being an Immigrant, work in Corporate vs Startup, the evolution of my own podcast, advice for Aspiring Entrepreneurs in FinTech and much moreIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Vivek and Abin here:The All Immigrant Podcast: https://podcasters.spotify.com/pod/show/allimmigrantpodcast👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions: What are challenges of being immigrant in FinTech?How to navigate visa constraints across countries?What is the "whatever it takes" immigrant mindset?How to find job during 2008 financial crisis?What are differences between student visa and work permit?How to work harder as immigrant to prove yourself?What is the importance of hiring immigration lawyer?How to pivot from engineering to product management?What are lessons from moving Mexico to UK to Malaysia?How to start podcast during COVID pandemic?What is creative expression through podcasting?How to overcome rejection after rejection?What is the role of resilience in immigration?How to master basics in FinTech entrepreneurship?What are challenges of geography expansion in...

Aamna Hussain, host of “A girl in the product world”, interviews me with her somewhat tricksy questions….We worked together in Tandem Bank, while she worked with one of our Tech Partners back then, so she brings this perspective of seeing us grow the bank from scratch. She queries me on our culture in Tandem Bank, how was it actually working with our Tandem CEO.As a curious product leader she is, she then gets deeper into my mind to understand the real journey on how come I ended up moving to Malaysia to help launch and grow BigPay. We explore the FinTech trends (at the time of recording), how to go about Market Expansion, and how to challenge your CEO when you believe what we are about to do is not the right thing. We share a passion for personal development, so she asked about my “worst day in this crazy financial services world”, how did I overcome it, and why mentoring is so important to me.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Aamna hereLinkedIn: https://www.linkedin.com/in/aamna-hussain-7981a677/A Girl in the Product World Podcast: https://open.spotify.com/show/62HPd4JRR85Sofut4Z2Rck👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions:How to build challenger bank culture from scratch?What is it like working with startup CEO?How to move countries for FinTech opportunity?What are challenges of market expansion in Southeast Asia?How to challenge CEO when you disagree?What was Tandem Bank's Olympic dream team culture?How to embed yourself in new market...

This week I'm on the hot seat! Danny Levy, Managing Director Asia &amp; ANZ at Money20/20 invited me to his pod "Digital Transformation and Leadership".We start with a quick intro and icebreaker questions, the work we are doing at Big Pay and we then deep dive into talking about money! We discuss how to bridge the gap and get people to open up about their financial struggles, the challenges I see with the unbanked, and close off with advice to people who are just starting out in the Fintech industryIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Danny hereLinkedIn: https://www.linkedin.com/in/danny-levy/LinkedIn: https://www.linkedin.com/company/digital-transformation-leadership-podcast/posts/?feedView=allDigital Transformation &amp; Leadership Podcast: https://open.spotify.com/show/4NSxmkUKynXRQZZulbPalG👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsQuestions:How to bridge the gap for people to discuss money?What are challenges facing 1.5 billion unbanked adults?How to build neobank from scratch in Southeast Asia?What is the future of FinTech and why is it human?How to create safe spaces for money conversations?What is financial wellbeing for underbanked populations?How to start a career in FinTech industry?What is the role of community in financial education?How to transition from startup to scale-up in FinTech?What is...

Being an immigrant in the US comes with financial challenges, starting with struggles to open a bank account. This is a 44 Million problem with 13% of US population classified as immigrants, and contributing to 22% of US GDP - that’s USD 3.9Trillion per year.In today’s episode, Dr David Wachira, CEO &amp; Co-Founder at Waya, talks to us about this customer problem statement and how Waya is being part of the solution.We explore how to create purpose driven FinTechs to create more impact, the biggest challenges immigrants have accessing financial services in the US. Waya’s customer segments ranging from students, workers, minorities and professionals, solving for financial inclusion, requirements for illegal immigrants to open a bank account, and how marketing efforts to reach out to immigrants is different from your traditional FinTech.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Dr David hereLinkedIn: https://www.linkedin.com/in/david-wachira/LinkedIn Waya: https://www.linkedin.com/company/wayapay/Website: https://getwaya.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(01:05) The Role of Fintechs in Society(05:43) The Challenges of Immigrants in the U.S.(07:11) The Importance of Financial Access(08:19) The Journey of Immigrants in the U.S.(09:00) The Role of Waya in assisting immigrants(14:42) The Size and Impact of the Immigrant Population in the U.S.(18:17) The Challenges Immigrants Face in Accessing Financial Services(20:41) The Possibility for Illegal Immigrants to Open Bank Accounts(24:18) The Importance of Financial Education and Literacy(27:19) Overcoming Fear as an Immigrant(28:23) The Reality of Deportation and Living in Fear(30:10) Understanding the Struggles of Immigrants(31:00) Defining Financial Inclusion(32:09) The Impact of Financial Exclusion(36:56) The Role of Fintech in Financial Inclusion(43:27) The Power of Word of Mouth in Community Outreach(44:30) The Importance of Trust in Building a Fintech Brand(49:07) The Potential...

Financial Inclusion means reaching out to customers who are by definition not very digital savvy, so how do we do it in the age of digital banks? … A hybrid partnership approach seems to work as a solution!In today’s episode Iliana de Silva, CEO and Co-Founder at Techreo brings her perspectives on financial inclusion, financial wellbeing, and how Techreo is actually reaching the unbanked in Mexico with a Bank Partnership model. 60% of Mexicans do not have access to a bank account, and social media and referral rewards won’t be enough to include them, we need a different approach and Iliana and the Techreo team bring a sustainable solution!If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Iliana hereLinkedIn: https://www.linkedin.com/in/ilianadesilva/LinkedIn Techreo: https://www.linkedin.com/company/techreomx/Website: https://techreo.mx/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/We cover: (01:56)&nbsp;Understanding the Customer's Needs(03:34)&nbsp;The Journey of Tecreo(08:29)&nbsp;The Underbanked Population(12:05)&nbsp;The Role of Women in Financial Inclusion(17:26)&nbsp;The Challenges of Financial Inclusion(20:32)&nbsp;The Success of Tecreo(24:40)&nbsp;Planning for the Future(34:50)&nbsp;The Experience of Fundraising as a Female Founder(38:39)&nbsp;The Importance of Customer-Centric Product DevelopmentQUESTIONSHow to serve unbanked population in Mexico?What is the hybrid bank partnership model?How to reach 60% unbanked Mexicans?What is financial inclusion in Latin America?How to solve daily financial problems for underbanked?What are cash-in and cash-out solutions?How to serve women in financial services?What is the mom-and-pop shop banking model?How to build products from customer standpoint?What is financial wellbeing for low-income segments?How to enable savings for informal workers?What are barriers to banking in LATAM?How to onboard customers in under 3 minutes?What is the difference between banked and underbanked?How to solve prepaid phone recharge problem?What is informal savings behavior?How to reach non-digital savvy customers?What are daily financial services needs?How to build financial education for underserved?What is the future of financial inclusion in LATAM?—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at <a href="mailto:[email protected]" rel="noopener noreferrer"...

Incorporating AI in your tech stack is a digital transformation project among both big banks and FinTechs. To do it well it’s important first we understand the challenges of both digital transformation and AI.In today’s episode Ara Abrahamyan shares with us his wealth of experience working in digital transformation projects in the largest banks in Europe and his experience working in the AI space in Financial Services.We discuss how the DNA of FinTechs and incumbent banks are different, his fascinating career journey, how to breach the world between innovative tech, while still being able to stay in line and constraints with their priorities and pressure from investors, the struggles of implementing modern technology, and the role of culture in digital transformation.We then move on to AI.We discuss the biggest challenges when adopting AI, what to take into account to create an AI strategy, How Cognaize is helping Financial Services companies and the concept of “hybrid Intelligence” which is part of Cognaize’s proposition.Ara is a Board Advisor at Ameriabank, an innovative bank in Armenia, and at Cognaize and AI FinTech.Let’s dive into it!👉 You can find Ara hereLinkedIn: https://www.linkedin.com/in/araabrahamyan/LinkedIn Cognaize: https://www.linkedin.com/company/cognaize/Website: https://www.cognaize.com/LinkedIn Ameriabank: https://www.linkedin.com/company/ameriabank-cjsc/Website: https://ameriabank.am/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(01:25)&nbsp;Discussion on Purposeful Fintechs(04:52)&nbsp;Ara's Career Journey(09:10)&nbsp;Role of Purpose in AmeriBank and Cognize(12:10)&nbsp;Challenges in Implementing Digital Transformation(23:56)&nbsp;Introduction to Cognize(25:39)&nbsp;Challenges in Adopting AI Technologies(29:46)&nbsp;Planning AI Strategy(34:25)&nbsp;Impact of AI in Building Purpose-Driven FintechsSEARCH QUESTIONSWhat are the biggest challenges of AI adoption in banking?How to create an AI strategy for financial services?What is hybrid intelligence in AI?How to implement digital transformation in banks?What is the difference between FinTech and bank DNA?How to build trust in digital transformation?What is data governance for AI implementation?How to extract data from unstructured documents?What is the role of regulators in AI adoption?How to bridge...

11.5 million people in the UK have less than a hundred pounds in savings9 million people are in serious debt81% of young people in the UK feel anxious about money73% of adults say that money worries impact them at work58% of people do not understand money and say they don't recall being taught anything about money at secondary school or sixth form collegethat’s why Loqbox exists!Loqbox is a multi-award-winning FinTech and they are in a mission to “give everyone access to a richer life.” Gregor is the Co-CEO and Founder of Loqbox, and in this episode he shares with us the shocking reality of financial wellbeing of people in the UK… and what Loqbox is doing as part of the solutionWe must understand the basics first, so we explore how solving a customer problem while having market demand is key to building purpose driven FinTechs, what do we mean with financial wellbeing, the relationship between our credit score and financial wellbeing, Loqbox’s customer segments and the personal finance tools they’ve built to enable people build up their credit histories and access finance methods that they may have previously been excluded from.Gregor is an experienced entrepreneur and executive and non-executive director, has lovely leadership style, and has lived and worked in countries like Kazakhstan, Brazil, South Korea, and Thailand!Let’s dive into it!👉 You can find Gregor hereLinkedIn: https://www.linkedin.com/in/gregor-mowat-03b85b3/LinkedIn Loqbox: https://www.linkedin.com/company/loqbox/Website: https://www.loqbox.com/en-gb/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(00:32)&nbsp;How to build Purpose-Driven Fintechs(03:19)&nbsp;The Triad of Market Readiness, Founders, and Regulations(04:18)&nbsp;The Shift from Growth to Profitability(06:16)&nbsp;The Story and Purpose of Lockbox(07:38)&nbsp;The Three Pillars to Access a Richer Life(07:42)&nbsp;The Importance of Financial Education and Habits(08:36)&nbsp;Building a Good Financial Profile(09:17)&nbsp;The Journey from Debt to Savings and Wealth Enhancement(15:20)&nbsp;Understanding the Customers of Lockbox(24:12)&nbsp;Understanding Financial Wellbeing(25:09)&nbsp;The Intersection of Financial Health and Personal Feelings(26:30)&nbsp;The Impact of Financial Anxiety(27:34)&nbsp;The Role of Education in Financial Wellbeing(28:52)&nbsp;The Importance of Financial Health(30:11)&nbsp;The Effects of Financial Stress on Work(43:09)&nbsp;The Power of Financial Coaching(46:03)&nbsp;Putting the Customer at the Heart of...

I bet you are not an angel investor because you think you need a ton of money to be part of the club, or you have no idea even where to start because you don’t have a network of entrepreneurs building projects you believe in! Well all of that may be true, but not anymore!In this episode, Sarah helps us demystify Angel Investing. She explains what angel investing is, the challenges of Angel Investing, and a solution to make it accessible for all of us - Obu! We then go broader into the role of Obu in closing the Gender Investment Gap, the Importance of Financial Education, the inherent risks of angel investing, and creating a culture of psychological safety so that we can create FinTechs with impact!Sarah is the CEO and CoFounder of Obu, an entrepreneur with Design Thinking embedded at the core of the work she does and a disruptor of the dominant narrative of entrepreneurship and investment in the U.K. Why? Only 1% of VC funding goes to women founded businesses.Let’s dive into it!👉 You can find Sarah hereLinkedIn: https://www.linkedin.com/in/sarahlking/LinkedIn Obu: https://www.linkedin.com/company/obu-invest/Website: https://www.obuinvest.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(0:01:08) Importance of diversifying the angel investor population(0:02:03) Definition of success based on internal measures and values(0:04:02) Coping with tough times by focusing on learning and growth(0:07:54) Building purpose-driven fintechs through demystifying regulation, serving underserved audiences, and empowering entrepreneurs(0:11:35) Demystifying angel investment as placing a bet on a business and supporting its success(0:14:44) Due diligence for angel investors (0:15:40) Obu's purpose to close the gender investment gap(0:17:13) Sarah shares her personal journey and reasons for starting Obu(0:20:08) Challenges within the current financial services system for women in angel investing(0:23:29) Flipping the problem and focusing on changing the system to be more inclusive(0:26:40) Sarah describes their fintech platform as a dating app for early stage entrepreneurs and angel investors(0:31:07) Making legal documents more accessible for angel investors(0:32:47) Financial education and due diligence for angel investors(0:35:27) Evaluating the financial position and accepting the risk of potential loss(0:38:57) Psychological safety in creating a culture that supports innovation(0:41:06) The 1% jar and the importance of learning and growing together(0:43:15) Funding diverse fintech founders as a way to drive inclusionSEARCH...

A differentiated FinTech value proposition that resonates with customers is what differentiates the great from the average - nice UI/UX is not enough anymore! It is easier said than done. But it’s not an impossible mission.In today’s episode, Jas Shah takes us step by step on how to build a solid proposition. We first get very clear on the difference between Product and Proposition - or the relationship between these two. We define what makes a strong proposition, go in detail on how to do Discovery work, and the very delicate topic of trust.. how do we create trust with our customers?Jas is an experienced Product manager &amp; Consultant with a history of successful projects across Financial Institutions. He is the founder of Bitsul, a consultancy that helps organizations supercharge their products and implement process and strategy.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Jas hereLinkedIn: https://www.linkedin.com/in/jas-shah/LinkedIn Bitsul: https://www.linkedin.com/company/bitsul/Website: https://bitsul.co.uk/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/In this Purpose Driven FinTech episode we cover:(00:11) Discussing the Complexity of Building a Product(00:50) Dealing with Difficult Times(04:17) Reflecting on Career Choices and Lessons Learned(05:25) The Role of Networking in Career Progression(08:27) The Journey into Entrepreneurship(10:41) Building Purpose-Driven Fintechs(15:27) The Story behind Bitsul (20:45) Understanding the Distinction Between Product and Proposition(22:44) What Makes a Great Proposition(25:47) The Role of Clarity in a Killer Proposition(26:58) Discussing Examples of Clear Propositions(27:56) How to Achieve Clarity in a Proposition(28:38) Understanding the Problem: The Importance of Discovery(28:55) The Process of Research and Hypothesis Formulation(29:37) The Iterative Nature of Product Development(30:00) The Importance of Market Analysis and Competitor Research(30:14) The Product Development Cycle: Ideate, Discover, Design, Build, Launch, Repeat(30:37) The Challenge of Getting the Basic Process Right(31:00) The Importance of Review and Reflection in the Process(31:16) The Pitfalls of Assumptions and Skipping Discovery(32:04) The Challenge of Changing Course Once a Strategy is in Place(33:15) The Challenge of Making a Product 'Sticky'(34:14) The Importance of Customer Feedback and Community Building(34:31) The Role of Metrics in Understanding Product Performance(37:38) The Importance of Iteration and Learning from Failures(42:01) The Challenge of Building a Culture that Drives...

Did you know that in the UK consumers lose £2 Billion per year on unwanted subscriptions? Yes the ones that you join a trial and then forget about and boom! You get charged by surprise. This in turn creates financial stress, mainly to individuals, freelancers and small businesses. Even though it’s a big pain point, somehow it is still underserved. Till now!Delphine takes us through her story on what inspired her to start ScribePay. ScribePay is a UK FinTech that allows consumers to track all their subscriptions in one place so that you are not caught off-guard when charged again! We go deep into what is the source of the problem - as simple as a distinction between subscriptions and recurring payment, how ScribePay brings control back to customers, and Delphine’s challenges fundraising as a woman of colour.Let’s dive into it!👉 You can find Delphine hereLinkedIn: https://www.linkedin.com/in/delphine-emenyonu-2602744/Website: https://getscribepay.co.uk/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(0:02:02) Dealing with failure and tough times(0:05:47) Believing in oneself and taking charge of one's destiny(0:07:29) The role of purpose FinTech and how it can make a difference in communities(0:10:04) Scribepay to reengineer the way people pay for subscriptions(0:13:22) Impact of wasted money on subscriptions and the stress and anxiety it causes(0:14:34) Pain points experienced by consumers and content creators when it comes to subscriptions(0:18:17) Growth of subscriptions and the need for organizations to distinguish between subscriptions and direct debits(0:20:45) Scribepay unique features and controls(0:24:36) Product development and customer research and iterating based on feedback(0:27:20) Challenges of accessing funding and the need for more support for women in FinTechSEARCH QUESTIONSHow to manage unwanted subscriptions?What is the difference between subscriptions and direct debits?How much money is wasted on forgotten subscriptions?What is continuous payment authorization?How to get control over subscription payments?What are subscription traps and free trials?How to track all subscriptions in one place?What is the future of subscription management?How to prevent auto-renewal charges?What are the pain points of subscription payments?How to budget for multiple currency subscriptions?What is an e-money wallet for subscriptions?How to cancel subscriptions while sleeping?What are the challenges of fundraising as a woman of colour?How to build community-focused FinTech products?What is the subscription economy growth...

Today I speak with Lauren Jones, Director of Market Development at Open Banking Exchange. Lauren is an expert focused on delivering open banking and open finance to central banks, regulators and market infrastructures around the world.Open Banking Exchange aims to foster innovation, competition and efficiency to increase consumer choice and enhance security for online payments and is globally known for guiding central banks, authorities and regional communities through operational and technical set-up of open banking and open finance ecosystems.Lauren explains open banking, open data, and open finance in a simple to understand manner and we discussed how Open banking and open finance are a journey - more specifically a journey setting foundations for future innovation. We touch of the role of the regulator, competition, the actual benefits of open banking, and how it fosters financial inclusion.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Lauren hereLinkedIn: https://www.linkedin.com/in/lauren-jones-payments/LinkedIn Open Banking Exchange: https://www.linkedin.com/company/open-banking-exchange/Website: https://www.openbanking.exchange/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(0:00:00) Financial inclusion vs. financial access(0:02:33) Resilience and overcoming challenges(0:03:40) Viewing failure as a learning opportunity(0:06:13) Taking initiative and upskilling in career(0:07:28) Building purpose-driven fintechs with a public good element(0:08:06) Investing time in understanding and future-proofing fintech(0:10:09) Developing an industry strategy for the future(0:10:59) Regulators in the UK and Europe lack a clear vision for the fintech agenda(0:12:01) The convergence of open banking, real-time payments, identity, and AI is crucial(0:12:54) The industry should coalesce around a clear direction for the next 20 years(0:17:50) Open banking, open data, and open finance involve third-party access to customer accounts(0:19:31) Open banking focuses on transactional accounts, while open finance includes other financial products(0:20:03) Open data expands beyond financial data to include health, telco, and energy data(0:21:57) Building open banking ecosystems requires adapting best practices to each market(0:22:19) Financial inclusion and access vary depending on the market's development level(0:23:30) Open banking is just

Today I speak with Barry Levett, Co-founder and CEO at Mypinpad. Mypinpad strives to be the solution of choice for money on the move — making mobile transactions safe, easy and enjoyable and Barry confidently says they are known for being some of the best of the world!We discuss building soft POS, the impact Mypinpad is having in society when it comes to financial inclusion, lessons from merging two companies with different but supplementary strengths and products and successfully creating an innovative solution, not flawless execution, their recent 30 million investment round, community, market expansion and much more!If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Barry hereLinkedIn: https://www.linkedin.com/in/barrylevett/LinkedIn Mypinpad: https://www.linkedin.com/company/mypinpad-ltd/Website: http://www.mypinpad.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/In this Purpose Driven FinTech episode we cover:(0:00:30) Focusing on performance and creating a fast and compliant product(0:01:12) Making transactions safe, easy, and enjoyable(0:03:02) Failure is part of the entrepreneurial journey, but spotting failure early is important(0:05:02) Limited resources can lead to creative problem-solving and learning opportunities(0:08:03) Mypinpad's North Star and Financial Inclusion(0:12:55) Performance and experience for creating a successful product(0:14:27) The process of merging companies and creating something new(0:15:27) Knowing when to stop doing what made you successful and start something new(0:17:18) Getting buy-in from the team and maintaining communication during the transition(0:19:16) Challenges faced during the process of change and transition(0:22:47) The importance of effective communication and finding translation agents(0:25:52) The recent success of closing a $13 million investment round(0:26:11) Getting investments and the pressure that comes with it(0:27:01) The importance of community and the journey in business(0:28:30) The benefits of having experienced investors in the payment industry(0:30:14) Successfully expanding globally without physical presence(0:31:58) Understanding your role in the ecosystem and building around it(0:33:34) Identifying what you can do better than anyone else(0:35:16) Asking the right questions to develop a unique value proposition(0:39:53) Sorting out processes and fixing issues in teams(0:40:30) Enjoying the journey and finding fulfillment(0:42:39) Need for international standards in fintech(0:43:35) Simplifying regulatory frameworks for global expansionSEARCH QUESTIONS: What is...

My guest today is Shalom Ben Or, Co-founder and CEO at Avenews. Avenews is building the first financial super app for the agriculture industry catering for the 2.5 million agriculture SMEs across Sub-Saharan Africa. They empower businesses with access to capital and tools that allow them to understand and mange their business better, and source all the business services they need – all in one place.In today’s episode, we discuss why FinTech in agriculture matters, the pain points in the sector, and why solving problems in product is not enough, instead we should focus on value. Shalom has an impressive mindset and has created a collaborative high performance culture so we also deep dive into his mind.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Shalom hereLinkedIn: https://www.linkedin.com/in/shalombenor/LinkedIn Avenews: https://www.linkedin.com/company/avenews-gt/Website: https://www.avenews-gt.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(0:01:19) Underwriting capabilities and providing capital to agriculture businesses(0:03:02) Failure and the importance of learning from losses(0:06:17) Embrace the journey and celebrate small wins(0:09:08) The role of purpose in the industry and shifting power dynamics(0:13:11) Expanding into riskier markets for higher impact and returns(0:14:50) Power dynamics in providing loans to the agriculture sector(0:21:11) Avenues' journey in becoming a lender(0:22:21) Importance of agriculture and its potential in Africa(0:25:25) Influence of growing up in a Kibutz on leadership style(0:31:24) The difference between solving problems and adding value(0:34:15) Identifying the value clients need and linking it to solutions(0:36:52) Building a culture of purpose-driven individuals(0:41:21) The importance of inner flame and winning together(0:42:36) Aligning business models with client valueSEARCH QUESTIONSWhat is agtech FinTech in Africa?How to provide financial services to agriculture businesses?What are the pain points in agricultural financing?How to build a financial super app for SMEs?What is embedded finance in agriculture?How to serve agriculture supply chain financing needs?What is the role of FinTech in food security?How to create win-win business models in FinTech?What is value-based product development?How to build...

My guest today is Daniela Binnati, Co-founder and CTO at Pismo. Pismo is global leader in cloud-native core banking and a card issuing platform and Daniela to me is one of the most inspirational women in FinTech. Earlier this year Visa signed an agreement to acquire Pismo for USD $1 Billion.In today’s episode, we go through Daniela’s journey. It was not easy. From working 45 days Sunday to Sunday, juggling being a mom, self shame of not being there for the kids, getting started investing her life savings, to selling the car to pay for school fees…Daniela and the team went from struggle to struggle, and built a Unicorn. We talked about how she reinvent herself, designed a strength based org design and created a people centric company culture.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet’s dive into it!👉 You can find Daniela hereLinkedIn: https://www.linkedin.com/in/danielabinatti/LinkedIn Pismo: https://www.linkedin.com/company/pismo/Website: https://www.pismo.io/Pismo in the news: https://www.pismo.io/news/visa-to-acquire-pismo/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.In this Purpose Driven FinTech episode we cover:(0:00:00) Financial struggles and sacrifices made to launch Pismo(0:02:47) Success and resilience(0:05:08) Advice on embracing change and leaving comfort zones(0:07:36) Building purposeful FinTechs by providing access to financial services(0:09:32) Daniela's motivation to start Pismo and its legacy(0:11:34)Overview of Pismo's services for banks and FinTechs(0:12:24) Acquisition by Visa for $1 billion and future plans(0:14:21) Mission to lead the transformation in payments and banking(0:15:37) Daniela's inspiring background and upbringing in Brazil(0:19:00) Secret to Daniela's success: Going above and beyond(0:21:27) Balancing work and motherhood(0:24:30) Coping with feelings of not being good enough(0:32:21) Overcoming panic attacks and anxiety disorder(0:34:11) Investing everything and struggling financially(0:35:00) Series B fundraising round brought stability and growth(0:36:36) Lessons in reinventing oneself and not feeling inferior to others(0:38:20) It's all about people(0:43:56) Creating a good culture and onboarding remotely during the pandemic(0:47:59) Message to women: overcome obstacles, believe in yourselfSEARCH QUESTIONS: How to build a FinTech unicorn from scratch?What is cloud-native core banking infrastructure?How...

My guest today is Christian Lehringer, CEO at Copecto. Copecto’s innovative product is The TIMBERCARD. The world’s first plastic-free wood payment card that can be used like any conventional banking card. It is fully biodegradable, except for the chip, antenna and magnetic stripe. and when exposed to the soil, it decomposes much quicker than conventional plastic cardsWe talk about the 6 billion per annum plastic cards problem and how the Timbercard is part of the solution. He talks to us about the innovative processes behind the card and the challenges in building such an innovative product, including the controversial topic of deforestation. Let’s go and create a world where we have a wood bank card in everybody’s wallet!If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet’s dive into it!👉 You can find Christian hereLinkedIn: https://www.linkedin.com/in/christian-lehringer-745623137/LinkedIn Copecto: https://www.linkedin.com/company/copecto-gmbh/Website: https://timbercard.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(0:00:00) The problem of plastic cards in the payment industry(0:03:08) Introduction to Copecto and the Timber card(0:07:06) Definition of success and building long-term relationships(0:13:03) Purpose of using wood as a material in Copecto's products(0:21:02) Customers demanding sustainable products in financial services(0:22:55) Impact of plastic card waste on the environment(0:24:19) Size of the plastic card waste problem(0:25:55) Biodegradable components and decomposition process of Copecto card(0:27:07) Laser engraving and personalization options for Copecto card(0:29:17) Contactless engraving and scheme logos on Copecto card(0:32:18) Challenges in manufacturing and selling the product(0:40:41) Leadership style and team approach(0:43:37) Desire for a more balanced approach in the fintech industrySEARCH QUESTIONSWhat is the environmental impact of plastic payment cards?How many plastic cards are produced annually?What is a biodegradable payment card?How does the TIMBERCARD wooden card work?What is sustainable card manufacturing?How to reduce plastic waste in banking cards?What are the challenges of wooden payment cards?How is wood densified for payment cards?What is the future of sustainable payment cards?How to make eco-friendly banking cards?What are the alternatives to plastic payment cards?How do wooden cards meet payment industry standards?What is the carbon footprint of payment cards?How to create environmentally...

My guest today is Tony Craddock, the Director General of the Payments Association, an award-winning community to advance payments innovation,&nbsp;and encourage collaboration across the payments industry. We talk about mindset, AI and programmable money, Sustainability, making payments more efficient and encouraging more responsible and sustainable spending for all.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet’s dive into it!👉 You can find Tony hereLinkedIn: https://www.linkedin.com/in/tonycraddock/LinkedIn The Payments Association: https://www.linkedin.com/company/the-payments-association/Website The Payments Association: https://thepaymentsassociation.org/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(0:00:00) Future of AI: programmable money with digital currencies(0:02:33) Definition of success: doing what you love(0:03:34) Dealing with tough times: redefine performance criteria(0:09:12) Building purposeful FinTechs: it's our duty to have purpose(0:11:48) Starting the payments community and Emerging Payments Awards(0:15:01) Impact of the payments association on individuals and companies(0:17:22) The role of payments in improving the world(0:19:58) Short, medium, and long-term impact of AI on payments(0:22:15) Personalized services and packages(0:24:54) Excitement about programmable money and smart contracts(0:26:50) Potential use cases for programmable money(0:32:30) Challenges and opportunities for the payments industry in ESG(0:36:36) Importance of empathy, engagement, and loyalty for sustainable growth.(0:37:20) Building a strong team and community within the business(0:38:21) Innovating the model for future communities(0:40:44) Inspiring and enabling people to go beyond their limits(0:43:05) Stepping out of comfort zones and exploring new possibilitiesSEARCH QUESTIONSWhat is programmable money in payments?How will AI revolutionize the payments industry?What is the future of central bank digital currencies?How to use smart contracts in financial services?What is sustainability in the payments industry?How to reduce plastic card waste in banking?What are the benefits of programmable money?How does AI improve fraud detection in payments?What is the environmental impact of payment cards?How to create more sustainable financial services?What are the use cases for programmable money?How to personalize financial services with AI?What is the role of community in payments innovation?How to...

My guest today is Monica Eaton, CEO at Chargebacks911. We explore her success mindset, her early start as an entrepreneur, and the story behind Chargebacks911. We then explore how chargebacks are costing the industry 250 Billion usd, the impact of AI and Chargebacks and end with her thoughts on what is limiting women to thrive in their careers.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet’s dive into it!👉 You can find Monica Eaton hereLinkedIn: https://www.linkedin.com/in/monicaeatoncardone/LinkedIn Chargebacks911: https://www.linkedin.com/company/chargebacks911/Website Chargebacks911: https://chargebacks911.com/👉 And you can find Monica Millares here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(0:00:00) How chargebacks are growing faster than ecommerce: a costly problem(0:02:36) Monica's definition of success: feeling fulfilled and progressing(0:04:59) Overcoming tough times by finding enjoyment and rewriting history(0:07:23) Chargebacks 911 company culture and focus on creating impact(0:10:17) Creating purposeful fintech products through collaboration and transparency(0:13:58) The impact of transparency and the need for companies to adapt(0:17:01) Monica's journey in building Chargebacks 911(0:27:41) The size and cost of the chargeback problem in the industry(0:30:31) The potential impact of AI in the chargeback process(0:32:38) Structural challenges for women in thriving in their careersSEARCH QUESTIONSWhat is the chargeback problem in payments?How much do chargebacks cost merchants?How to solve the chargeback problem?What is the impact of AI on chargebacks?How to prevent friendly fraud in e-commerce?What are the hidden costs of chargebacks?How to reduce chargeback rates effectively?What is post-transaction fraud?How do chargebacks affect authorization rates?What mindset do successful entrepreneurs need?How to build a FinTech business from scratch?What challenges do women face in FinTech careers?How to overcome imposter syndrome in business?What is the chargeback dispute process?How to start a business at a young age?What are the structural challenges for women in tech?How to balance career and family as a woman?What is the role of transparency in payments?How to turn negative motivation into success?What advice helps women thrive in their careers?—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at <a...

My guest today is Svitlanka Sergiichuk Romaniuk, CEO &amp; Co-founder at Neofin, a Lending SaaS FinTech. We had a ton of fun recording, we talk about how no code solutions are empowering companies to launch lending propositions faster.Neofin started years ago in Ukraine, so we explore their founding story and their journey of losing all their Ukrainian bank customers one by one in a matter of days at the start of the war. They then had to make a very difficult decision to stop or adapt and continue. It is deep and inspiring.Today Neofin has customers across the world, including the US, so we go deeper on the how to go about market expansion, specially in the US. And finally, Neofin has multiple awards, so Svitlanka shares with us her secrets to success, strength and perseverance.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet’s dive into it!👉 You can find Svitlanka hereLinkedIn: https://www.linkedin.com/in/svitlanaromaniuk/LinkedIn Neofin: https://www.linkedin.com/company/neofin-solutions/Website Neofin: https://neo-fin.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(0:00:00) Full-scale war starts, and banks in Ukraine close their credit business(0:01:10) Neofin decides to scale internationally to survive(0:01:59) How no-code solutions empower faster lending propositions(0:08:37) Neofin's customer promise: launch lending business 4x faster with zero delivery risk(0:15:18) Neofin's founding story and journey through the war in Ukraine(0:19:16) Neofin expands to Canada and the US(0:28:33) Neofin simplifies the complex lending process with no-code solutions(0:32:51) Neofin's advantages: optimal for institutions without technical teams, ease and flexibility(0:37:10) Challenges of market expansion: regulatory landscape, local data, cultural differences(0:46:08) Improve collaboration between FinTechs and financial institutionsSEARCH QUESTIONSWhat is no-code lending technology?How to launch lending products faster in FinTech?What are the stages of the lending process?How to build resilience as a FinTech founder?What is loan origination automation?How to expand FinTech into international markets?What is Sharia-compliant lending?How to use alternative data in credit scoring?What is a loan management system?How to build lending products without developers?What are the challenges of building FinTech during war?How to diversify risk in FinTech market expansion?What is the difference between loan origination and servicing?How to automate credit...

My guest today is Pawel Stezycki, Senior Fintech &amp; Banking Consultant at Netguru. We talk about the future of FinTech in 2030! We first set context on the how to go about thinking about the futureWe discuss how to go about finding underserved needs. We then go deep into what he sees as the top 3 opportunities:Banking in Middle East and AfricaSME BankingAnd the Alpha Generation! Yes the teenagers of today are the customers of tomorrow...But guess what a seamless banking app will not be enough for themThe big bet is they will hang out it the metaverse, butIt's a new place to hangout... and as such, payments and money movements will play a big partWe then finish with how to create differentiated propositions, and a different approach to solving diversity issues!If you enjoy the episode it would mean the world if you give it a follow.Let’s dive into it!👉 You can find Pawel hereLinkedIn: https://www.linkedin.com/in/pawelstezycki/LinkedIn Netguru: https://www.linkedin.com/company/netguru/Website Netguru: https://www.netguru.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(0:00:00) Intro to the future of FinTech(0:05:58) How to build an industry with more impact(0:07:47) Pavel's background in research and product design(0:10:46) How to identify future trends and opportunities(0:16:57) Underserved needs in the Middle East and Africa(0:21:12) The potential impact of the Metaverse on banking and finance(0:26:46) The economy within the Metaverse and potential services(0:29:34) Finding a competitive advantage in product development(0:31:35) Creating a culture of innovation and diversity in organizationsSEARCH QUESTIONSWhat is the future of FinTech in 2030?Who is the Alpha Generation in banking?How will the metaverse impact financial services?What are underserved markets in FinTech?How to identify future product opportunities in banking?What is SME banking in emerging markets?How to build differentiated FinTech products?What is McKinsey's Horizon planning framework?How to think long-term in FinTech product strategy?What are the opportunities in Middle East and Africa banking?How will payments work in the metaverse?What is the role of digital twins in commerce?How to solve diversity issues in FinTech workplaces?What is the future of contactless payments?How to identify growing industries for career growth?What research methods find competitive advantage?How to design products for future generations?What is the role of parenthood...

My guest today is Marijke Koninckx, Chief Product Officer at Bankifi. We talk about the challenges of SMEs managing their payments flow, getting financing and managing their money, the importance of creating a safe environment to innovate and run successful FinTech's, the difference between product strategy and roadmap, and how to go about market expansion as per Bankifi’s success story.“The question would probably be what would life and work be without purpose, right? Then it's just spending time. Everyone's looking for meaning in their life, but also in their work, because you spend a significant portion of your time working. And if you can, do something where that really aligns with the values you have”Let’s dive into it!👉 You can find Marijke hereLinkedIn: https://www.linkedin.com/in/marijke-koninckx/LinkedIn Bankifi: https://www.linkedin.com/company/bankifi/Website Bankifi: https://www.bankifi.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(0:00:00) Challenges of late payments and financial admin for small businesses(0:08:43) Importance of creating a safe environment for diversity and inclusion(0:11:05) Marika's journey from saying yes to taking on new roles(0:15:01) Bankify's mission to help small businesses manage their finances(0:18:08) Pain points of SMEs: late payments, financial admin, and financing(0:29:41) Bankify's successful entry into the US market(0:34:57) Challenges for Bankify: scaling, prioritization, and maintaining company culture(0:43:42) Difference between product strategy and roadmap(0:47:29) Bankify's open and collaborative company culture(0:50:41) Making a positive impact and democratizing financial servicesSEARCH QUESTIONSWhat are the biggest pain points for SME businesses?How to solve SME payment and financing challenges?What is the difference between product strategy and roadmap?How to create psychological safety in FinTech teams?How to successfully expand to the US market as a FinTech?What is embedded banking for SMEs?How to serve small business customers better?What are the challenges of SME banking?How to build diverse and inclusive product teams?What is the role of purpose in product management?How to celebrate team successes effectively?How to democratize financial services for SMEs?What makes a successful Chief Product Officer?How to say yes to opportunities outside your comfort zone?What are the differences between US and European markets?How to create user-centric banking solutions for SMEs?What is the impact of late payments on small businesses?How to reduce financial admin...

Today I speak with Ken Hart, CEO and Founder at Snowdrop Solutions, a data enrichment FinTech. We talk about the importance of clarity and transparency of transactions in financial services, focusing on solving every day problems, the need for a user-centric approach using personalized spending insights and recommendations, the benefits of autonomy in building a company to have a meaningful impact on users' lives and the importance of creating a culture that builds challengers, not excellent sheep"There's moments in people's lives where there's a lack of clarity, a lack of transparency, and if you could just make sense of it quickly and intuitively... people just get it."Let’s dive into it!👉 You can find Ken hereLinkedIn: https://www.linkedin.com/in/kenhart/LinkedIn Snowdrop: https://www.linkedin.com/company/snowdropsolutions/Website Snowdrop: https://snowdropsolutions.co.uk/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts🗞️ Newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544📞 Schedule a free “Open Office” call with Monica: https://www.kalendme.com/en/fintechwithmoni-ejoobIn this Purpose Driven FinTech episode we cover:(0:00:00) Financial stress in the UK: 40% of users struggle financially(0:00:34) Snowdrop's goal: Provide clarity on spending and transactions(0:01:52) Solving daily problems for consumers(0:03:39) Ken's definition of success(0:04:42) Ken's productivity habits: Walk and talk, and focused music(0:07:00) Motivation behind starting Snowdrop: Autonomy and long-term vision(0:11:23) Snowdrop's expertise: Providing clarity and intuitive user experience.(0:13:09) Use case in financial services: Enhancing transaction clarity and reducing anxiety.(0:22:52) Snowdrop's vision for the future: Spending insights and ESG tagging.(0:26:35) How has autonomy helped Snowdrop build the product that they wanted to build?(0:29:15) Defining what to build and not to build. Becoming a day to day product(0:32:29) Career advice for kids getting ready for the university(0:34:03) Choosing meaningful work over society expectations(0:36:25) Leadership and culture at Snowdrop, why attitude matters(0:38:15) Building a culture of challengers, not excellent sheep(0:39:27) The one thing Ken would change in FinTech: Thinking about customer experience(0:42:09) Where to find Ken and the teamSEARCH QUESTIONSWhat is data enrichment in...

Today I speak with Fliss Berridge, Director and Co-founder at Ordo, an Open Banking Payments-as-a-Service FinTech. Fliss has a background in music, law, and payments. We talk about resilience and embracing failure, account information services and payment initiation services open banking standards, learning who is your target audience and iterating accordingly, designing for customers who do not have your level of knowledge, addressing concerns about data privacy and security in open banking, and gender, social and economic background diversity in FinTech."You need people that have got different experiences, you want to see how different people react and interpret to ensure your product is fit for not just geeks like you, but broadly speaking, the population."Let’s dive into it!👉 You can find Fliss hereLinkedIn: https://www.linkedin.com/in/fliss-berridge-07a05b84/LinkedIn Ordo: https://www.linkedin.com/company/ordohq/Website Ordo: https://ordopay.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts🗞️ Newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544📞 Schedule a free “Open Office” call with Monica: https://www.kalendme.com/en/fintechwithmoni-ejoobIn this Purpose Driven FinTech episode we cover:(0:00:00) Intro and Fliss’s background(0:05:06) The role of purpose in Fliss's life and in Ordo's life(0:11:38) Fliss's journey from being a musician to being a CEO and founder(0:22:06) Overview of Ordo and its products(0:29:55) What makes a great product(0:40:33) The importance of protecting customer data in open banking(0:45:20) The need for diversity in fintech(0:49:20) Advice for regulators in building the regulatory framework for open banking(0:55:41) The importance of social and economic diversity in fintech(1:07:45) The impact of abandoning acronyms in the industry(1:06:35) The importance of diverse perspectives in product development(1:09:00) The negative impact of acronyms on inclusivity and communication(1:09:37) Language matters and the need for inclusivity in society(1:10:08) The concept of the "wild card" and its implicationsSEARCH QUESTIONSWhat is open banking and how does it work?What are payment initiation services in open banking?How does open banking protect customer data?What is the difference between account information and payment initiation?How to design products for users without your knowledge...

In today’s episode I speak with Edu Moore, Product Director at Clara, Latin America’s leading end-to-end business spend management platform. Edu has an impressive career and worked in three FinTech Unicorns - Nubank, Bitso and Clara. We go through challenges of collecting feedback, prioritization, the differences between B2C and B2B product management, and how to keep PMs motivated"You don't necessarily need to jump from one product to another. If the one product you have is working well, is attracting new customers, is gaining traction, you got retention, you got engagement, then maybe you should focus on the core, build the key functionalities that customers want and the ones that will actually help your business grow."Maybe this is the secret to successful unicorns let’s dive into it!👉 You can find Edu hereLinkedIn: https://www.linkedin.com/in/edumoore/LinkedIn Clara: https://www.linkedin.com/company/claracc/Website: https://www.clara.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts🗞️ Newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544📞 Schedule a free “Open Office” call with Monica: https://www.kalendme.com/en/fintechwithmoni-ejoobIn this Purpose Driven FinTech episode we cover:(0:00:00) The struggle of collecting feedback and customer intuition(0:04:08) The role of purpose in Edu’s career and leadership style(0:08:11) Transition from investment banking to FinTech(0:10:10) The fulfillment and impact of working in FinTech(0:12:52) Differences in product management between startup and scale-up FinTech(0:17:19) Prioritization and focus in B2C and B2B FinTech(0:21:20) The importance of focusing on the core product(0:27:19) Collecting feedback and decision-making in B2C and B2B(0:35:50) Keeping product managers motivated and high-performing(0:43:09) Partnering with governments to promote financial education in schoolsSEARCH QUESTIONSHow to build customer-centric products in FinTech?What are the differences between B2C and B2B product management?How to collect customer feedback in B2B FinTech?How to keep product managers motivated and high-performing?How to prioritize product features in B2B vs B2C?What is the secret to FinTech unicorn success?How to manage product workload effectively?How to scale products from startup to unicorn?What makes a good product director in FinTech?How to balance stakeholder involvement in product

In today’s episode I speak with Kevin Brockland, Founder and Managing Partner at Indelible Ventures, a seed stage venture fund in Malaysia. We go through the three Ps needed to build products and companies with impact: People, Process &amp; Product.The conversation is packed with Product gems - we go deep in product growth, onboarding optimization, removing friction, customer mapping, fluidity in processes and much more!Let’s dive into it!👉 You can find Kevin hereLinkedIn: https://www.linkedin.com/in/kbrockland/LinkedIn Indelible Ventures: https://www.linkedin.com/in/kbrockland/Website: https://indelible.vc/Kevin’s Podcast “SEA of Startups”: https://insights.indelible.vc/podcast👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts🗞️ Newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544📞 Schedule a free “Open Office” call with Monica: https://www.kalendme.com/en/fintechwithmoni-ejoobIn this Purpose Driven FinTech episode we cover:(0:05:14) The role of purpose in Kevin’s life and business, and the branding problem around impact investing.(0:07:13) What does Indelible Ventures do(0:09:07) Navigating regulation in the APAC region and the potential benefits of unification around regulation and policy(0:13:23) Kevin’s three P's for evaluating investable companies: people, process, and product(0:14:48) Establishing frameworks and processes for collecting users feedback(0:16:08) Comparing building a product to the scientific method and the need for perpetual learners with a growth mindset.(0:17:47) The need for fluidity in processes and shortening feedback loops, and the spiraling out of control of large organizations' check and balance systems.(0:20:21) The importance of understanding unknown unknowns and the need to act responsibly.(0:21:16) The challenges of evaluating CEOs and founding teams as critical people in a startup(0:25:35) The practical terms of feedback loops in building products and the importance of shortening them.(0:29:29) Mapping out user journeys and focusing on optimizing individual components of the conversion funnel.(0:30:55) Establishing ideal customer personas and understanding triggers for awareness in the conversion funnel.(0:40:16) The need for product design to consider the user's competency, pain points, and usage characteristics, and the importance of creating habitual formations in the...

Money20/20&nbsp;Amsterdam was the event of the Summer! A place where new ideas, perspectives and people meet. It is definitely not your traditional event, it is fun and experiential. I had a blast and without a doubt I can say it was an amazing life and professional experience. So I’ll dedicate today’s episode to my session titled "The Sound of Payments"Of course I’m biased because that was my talk . But genuinely, I thought it was an amazing creative session where we mixed the right and left brain. First you had me explaining the trends of the industry, while in the background you had poets capturing my thoughts and message in their own words. After each trend, I would then handover to the DJ Angus, and he’d open the floor to the poets, who in turn, they would do an amazing performance paraphrasing my words into a wonderful piece of art / music. I was told by the audience, this was mesmerizing and as I talked through each of the trends, the energy started to build up!And of course I can’t close this section without giving huge thanks and kudos to&nbsp;John Ryan, founder of PayEd. He was the mastermind behind The Sound of Payments, and I’m honored that out of all the people in the world, he invited me as part of the Advisory Board to be the one representing&nbsp;PayEd - Education in Payments&nbsp;on stage. I’m extremely grateful, thanks John!Let's go backstage and find out all the detailed of what happened before, during and after!👉 You can find John here:LinkedIn: https://www.linkedin.com/in/john-ryan-5514315/LinkedIn PayEd: https://www.linkedin.com/company/payed1/Website: https://payed.biz/Download PayEd's ebook: https://payed.biz/careerinpayments/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/Newsletter: Innovating FinTech: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://www.moni.millares.com👉 You can find more about Money2020 here:LinkedIn Money2020: https://www.linkedin.com/company/money2020/Website: https://www.money2020.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple...

Lissele Pratt is the Founder of Capitalixe, a fast-growing fintech consultancy. Capitalixe specializes in helping medium to high-risk industries obtain market-leading fintech, payments, and banking solutions. Lissele has been recognized by the industry multiple times, she was named in Forbes' 30 under 30 Finance list and won Rising Star of the Year at the UK FinTech Awards&nbsp;👉 You can find Lissele here:LinkedIn: https://www.linkedin.com/in/lisselepratt/LinkedIn Capitalixe: https://www.linkedin.com/company/capitalixe/Website: https://capitalixe.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/Newsletter: Innovating FinTech: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://www.moni.millares.comIf you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts!In this Purpose Driven FinTech episode we cover:(0:00:00) Purpose of Capitalixe: Provide reliable payment and banking solutions to businesses globally(0:08:14) Underserviced industries, jurisdictions and medium and high risk businesses(0:13:32) What makes a good product(0:15:45) Framework for assessing tech partners(0:19:18) How Lissele got on the Forbes 30 under 30 list(0:22:01) Overcoming the challenge of lack of experience(0:23:18) Challenges of being a young CEO(0:26:25) Company culture and values: teamwork and celebration(0:28:09) Remote work and freedom as a core value(0:33:03) Suggestions for promoting diversity in fintech(0:37:00) Male dominance and challenges in the payments sector(0:38:59) Importance of transparency for customers, staff, and shareholdersSEARCH QUESTIONSWhat are medium and high-risk industries in payments?How do high-risk businesses get payment solutions?What is financial inclusion for underserved industries?How to find payment providers for high-risk businesses?Why do some industries struggle with banking access?What makes a business high-risk in payments?How to match businesses with specialized payment providers?What are the compliance challenges for high-risk industries?How do payment service providers assess risk?What is the role of consultancy in FinTech payments?How to serve underserved jurisdictions in payments?What payment solutions exist for Eastern Europe markets?How does compliance monitoring work for high-risk sectors?How to build a global network of payment providers?What transparency practices improve FinTech customer experience?How to scale a FinTech consultancy business?What are the barriers to payment access globally?How do specialized providers cater to niche industries?Why is diversity important in...

Huw Davies is the Co-founder and Chief Commercial Officer at OzoneAPI. Huw believes open banking, open finance and open data will change the world, and he is a man on a mission to make it happen. He’s spent over 20 years in banking and payments building high growth businesses and teams at places like Barclays, MasterCard and HSBC before turning his attention to building FinTech start ups.To me Huw gives us the best explanation of open banking, open finance, and open data on the internet today! We cover what do we mean with “Open APIs”, the benefit of open, how does open banking enables embedded finance, the role of the regulator, understanding open banking APIs as a Product, the challenges of Ozone API’s Product team, global expansion, and we go back to full circle to explore how open banking has the potential to improve the quality of millions of lives.Ozone API and Smart Data Foundry created a free industry tool to help deliver more clarity in this complex world of open banking, open finance and open data. They just launched the Standards Library and Innovation Atlas where you can explore the evolution of worldwide standards for open banking, open finance and the open data economy, and learn more about the ecosystems they exist in at The Global Open Data Tracker.👉 You can find Huw here:LinkedIn: https://www.linkedin.com/in/huwwilliamdavies/LinkedIn Company: https://www.linkedin.com/company/ozoneapi/Website: https://ozoneapi.com/Ozone API and Smart Data Foundry Standards Library and Innovation Atlas: https://ozoneapi.com/resources/the-global-open-data-tracker👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/Newsletter: Innovating FinTech: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7062789745407340544TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://www.moni.millares.comIf you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts!In this Purpose Driven FinTech episode we cover:(0:00:00) Exploring the role of purpose in life and business(0:04:16) Finding purpose in FinTech(0:06:29) Open banking and Open Finance(0:07:54) What are Open Banking APIs(0:11:57) Benefits of Open Banking and Open Finance(0:13:50) Open Data in financial services and beyond(0:16:30) Challenges of Open Data(0:20:25) Embedded Finance(0:24:33) Global expansion and regulatory challenges(0:29:46) Building a core platform for global Open Banking Standards(0:37:58) Challenges for Product and Tech(0:39:49) Financial InclusionSEARCH QUESTIONSWhat is open banking and how does it work?What is the difference between open banking and open finance?What is open data in financial...

Julie Martin is the Head of Product at Stashaway. Julie started her career in investment banking, moved to Product in a Fashion company and now heads a team building Investment Products at a Robowealth FinTech.We cover her story on how she entered the FinTech market coming from Fashion, transitioning from a Product Manager solo contributor to a Head of Department, the customer pain points Stashaway is solving for in the investments journey, how to build an outcome driven product culture, diversity in Fintech , and how regulators can improve to facilitate innovation in FinTechs.👉 You can find Julie here:LinkedIn: https://www.linkedin.com/in/thejuliemartin/Stashaway LinkedIn : https://www.linkedin.com/company/stashaway/Stashaway Website: https://www.stashaway.my/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/Newsletter: Innovating FinTech - on LinkedInTikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://www.moni.millares.comIf you enjoy this pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this Purpose Driven FinTech episode we cover:(0:02:41) How to aligning work with purpose: Finding impact and enjoying the process(0:04:55) How to move career trajectory from Fashion to FinTech(0:08:24) How to Crack the Product Interview(0:10:55) The Challenges of Transitioning from Individual Contributor Product Manager to Head of Product(0:16:13) What does Stashaway do?(0:18:51) Exploring Long-Term Wealth Building Strategies and Wealth Management Solutions(0:20:26) Thoughtful Product Development and Customer Engagement(0:23:25) Exploring the Top Pain Points of Retail Investment Customers(0:29:09) Women in Fintech and Product Management(0:32:04) The Importance of Diversity in Product Management and Hiring(0:33:31) Qualities of an Outcomes-Driven Product Team(0:37:34) Agile Product Development and Measuring Impact(0:39:02) Strategies for Delivering MVPs and Improving the Product Development ProcessesSEARCH QUESTIONSHow to transition from fashion to FinTech product management?What is outcome-driven product culture?How to build an outcome-driven product team?How to shift from delivery mode to outcome focus?What pain points does robowealth solve for investors?How to transition from IC product manager to Head of Product?What is the difference between PM and Head of Product?How to prepare for FinTech product manager case studies?How to manage product managers effectively?What skills do product managers need at different career stages?How to balance regulation and innovation in FinTech?How to improve female representation in investment products?What is the role of purpose in product management careers?How to create impact as a product manager?How to coach product managers without micromanaging?What are the challenges of...

Simon Clarkson is the Founder and Consultant CMO at Purposecraft where he helps companies develop and implement a clear, evidence-based strategic purpose, while empowering functions to be catalysts for change and creators of customer value.In today’s episode, we go deep to understand what do we mean with Purpose. Its impact on company success, the governance to measure it - and how he’s successfully done this with a 9000 people organization! We explore the role of Purpose in FinTech and discuss a framework you can use to define a clear evidence-based strategic purpose to differentiate your Product and FinTech.We discuss how Purpose and Strategy are two sides of the same coin and how strategic purpose development is the highest level of strategy, which involves defining the value that a company brings to the world and drives its strategic direction.👉 You can find Simon hereLinkedIn: https://www.linkedin.com/in/simonclarkson/LinkedIn Purposecraft: https://www.linkedin.com/company/purposecraft-ltd/Website: https://purposecraft.co.uk/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts🗞️ Newsletter: Innovating FinTech - Available on LinkedInIn this Purpose Driven FinTech episode we cover:(02:05) The Why of Purposecraft - a story about their journey and how they got into existence(06:26) Purposecraft’s purpose and problem statement they are solving(10:07) Definition of purpose in the context of an organization(11:34) The relationship between having a clear purpose and having impact in society(16:03) The role of the CEO, Clevels and Board when creating a company purpose(16:54) The impact of leading with the heart(19:27) How Simon brought a 9000 people organization on board setting up a new company purpose(23:03) How to measure purpose and success(25:23) Fintech and purpose(30:38) How our capabilities and identity place us in a unique way to help customers with financial well being in a way that it's different than everybody else(35:50) Questions can we ask ourselves to set a strategic purpose(40:53) Where to find out more about Simon and Purposecraft(41:15) Closing question: If you could change one thing, just one thing in Fintech, to make fintech better and have positive impact to customers, staff and investors, what could it be?SEARCH QUESTIONSWhat is strategic purpose in FinTech?How to develop company purpose for FinTech startups?How to differentiate your FinTech product with purpose?What are the three ingredients of strategic purpose?How to measure company purpose effectively?How to marry purpose and strategy in FinTech?How to create purpose with 9000 employees?What is the difference between mission and purpose?How to...

Welcome to Purpose Driven FinTech.I’m your host Monica Millares. In this podcast, I interview FinTech Founders, Product leaders and experts to uncover their stories, challenges, and lessons learnt in building products with impact.Let’s be honest.It’s a lot of work to build FinTechs and products people love while giving investors positive returns.If you want to stay ahead of the game you need to be able to cut through the noise and build FinTechs that solve real customer needs in a differentiated manner.The underbanked and the squeezed middle class are fighting with Financial stress.We as FinTechers have the power to influence people’s financial lives by making FinTech better and more human.Its a big mission, so we need to put our minds and hearts together to make financial safety a reality for everyone.Tune in every Tuesday for new insights, actionable tips and inspiring conversations👉 You can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/TikTok: https://www.tiktok.com/@moni_millaresYouTube: https://www.youtube.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts⭐ Leave a Spotify Review: Coming soon⭐ Leave an Apple Review: Coming soon🗞️ Newsletter: Coming soon📞 Schedule Free Call: https://www.kalendme.com/en/fintechwithmoni-ejoob—Production and marketing by Monica Millares. For inquiries about sponsoring the podcast, email [email protected] by&nbsp;Alex_Kizenkov&nbsp;&amp;&nbsp;prazkhanal&nbsp;from&nbsp;PixabayDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers; nor those of the guests. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.