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DGS 10: Automating Maintenance in Property Management with Property Meld

DGS 10: Automating Maintenance in Property Management with Property Meld

Property Management Growth with DoorGrow · Jason Hull

September 16, 201630m 12s

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Show Notes

Learn about Property Meld, a new technology solution to save you time and money by automating your maintenance coordination between tenants and vendors, from CEO Ray Hespen.

You'll learn...
  • What is Property Meld? 1:29
  • Is this relevant if I already have a tenant portal to submit maintenance requests? 2:08
  • The problem with your property management software only taking requests instead of handling them 3:09
  • How much work and time is this saving property managers? 4:25
  • How it benefits small property managers 5:04
  • Will vendors use it? 5:55
  • Tenants & vendors don't like being on the phone 7:15
  • Simplicity is the key to getting tenants and vendors to use it 7:57
  • Vendors are pairing up with Property Meld 8:31
  • How does it work? 9:33
  • Their web app works on any device, without downloading 10:50
  • What if a vendor works for many property managers using Property Meld - how many logins do they have? 13:16
  • How easy their software platform is for tenants, vendors, & property managers 15:05
  • Does this compete with or work with NightTenders or Appfolio's maintenance call center? 15:59
  • What about emergency/after-hour maintenance? 17:51
  • The first thing you should get rid of 19:18
  • How systems trump staff/people 21:15
  • The hidden cost of not having systems 25:17
  • Pairing this with GatherKudos could be a game changer 27:50
Tweetables

The first thing a property management business owner should get off their plate is emergency maintenance.

Business owners should manage systems and their systems should manage their people.

Systems & technology usually make fewer mistakes and cost far less, than staff.

Resources

Take Our Property Meld Maintenance Quiz (and get 15% Off): http://doorgrow.com/maintenance