EP 281 - StockX Product Lead on Creating a Customer-Centered Product Experience
Product Talk · Sophie-Charlotte Moatti
April 5, 202334m 45s
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Show Notes
How do you create a customer-centered product experience? In this episode, StockX Product Lead Josh Sklar discusses the company's approach to product management, which emphasizes listening to customers to create an experience that reflects the brand's values. StockX's product detail pages consider usability, design, legal regulations, and buyer behavior. Pricing is determined by analyzing market trends, and customer feedback is used to improve the user experience and maintain trust and loyalty.