Why Most Agentic AI Products Fail
Product Mastery in the Age of AI and ChatGPT · Madhumita Mantri
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Show Notes
Hot take: most companies building AI agents right now are setting themselves up to fail — and it's not the technology's fault.
Deloitte says 25% of enterprises are piloting AI agents in 2025.
Salesforce data shows agents succeed on multi-step tasks only 35% of the time.
Sendbird's analysis puts the overall project failure rate at 80–90%.
We're watching billions flow into systems that fail nearly half the time.
The culprit? Applying deterministic product thinking to non-deterministic systems.
In Episode 2 of Product Mastery in the Age of AI and ChatGPT, I pull back the curtain on:
→ Why the CrewAI vs. LangGraph debate is the THIRD most important decision you'll make
→ The 5-pillar AGENT Framework I built from real fraud detection systems at Walmart
→ The whitespace opportunity almost no PM is talking about
→ 3 things you can do THIS week to build agents that actually work
This one's spicy. I want to hear where you disagree.