Season 1 · Episode 68
Solving for Stress Is Easy. Solving for Service Is Hard.
Process Debt · Chris Terrell
January 23, 202621m 4sExplicit
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Show Notes
Most bad processes don’t start with bad intentions — they start with stress. In this episode of the Process Debt Podcast, Chris and Toby unpack why solving for urgency instead of service creates hidden process debt.
From last-minute requests to chaotic delegation, stress-driven decisions feel helpful in the moment but quietly create repeat problems. This conversation explores how calmer systems, clearer handoffs, and service-oriented thinking reduce long-term friction at work.