
Season 1 · Episode 181
Building Human Trust In A Digital World
How can you provide a great digital product or service, while still providing the human contact that consumers want? The mortgage company Own Up originally got that balance wrong... and fixing it transformed their business.
January 11, 202122m 20s
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Show Notes
How can you provide a great digital product or service, while still providing the human contact that consumers want? The mortgage company Own Up originally got that balance wrong... and fixing it transformed their business.
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