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Show Notes
向來把工作SOP做到極度細緻的某公司，最近被客戶反映出錯變多。這在成熟企業很常見，他們容易忘了當初制定工作流程的原因，只會說「公司一直都是這麼做的。」
製作團隊：林之晨、姚立強
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天下雜誌聽天下林之晨SOPKPI