PMP Industry Insiders

In an exclusive interview with WorkWave CEO David Giannetto and Real Green CEO Bill Nunan, Dan and Donnie ask about how the two software firms will come together, what's in it for PCOs and LCOs, what's ahead for merchant services and much more.

EOS Visionary Mark O'Donnell explains the power of intentionally using an operating system in your business and options for implementing one.

Real Green Systems' President & CEO Bill Nunan covers the lasting changes of COVID-19, direct mail and the future of tech in lawn care.

Associated Group facilitator Ed Robinson, president of Capacity Building Solutions, talks about leadership development, the power of peer groups and what holds many businesses back.

Certus COO Amy Wilson shares her impression of the pest industry so far and walks through her company's approach to M&A due diligence and integrations.

Moyer Indoor | Outdoor General Manager Bob Williamson discusses how the fifth-generation company with eight service lines survived changing software systems.

Moyer Indoor | Outdoor General Manager Bob Williamson discusses how the fifth-generation company with eight service lines survived changing software systems.

Third-generation PCO Jamie Ogle of LLoyd Pest Control talks about his 90-year-old company's brand-building philosophy, which includes a money-back guarantee to ensure customer satisfaction, unique direct mail messaging and more. Direct Mail Sample Pieces: Direct Mail Sample 1 Direct Mail Sample 2

Learn how Yankee Pest Control's Galvin Murphy has translated a "service before self" mindset, including his background in the Marines and as a firefighter, into a growing business and a satisfying career.

Tim Brock explains what steps his company took to keep people employed, access cash and get his business rolling again after enduring a category 5 hurricane.

Blades of Green/BOG Pest's Brad Leahy discusses defining company culture, overcoming hiring challenges and developing leaders from within.

Ron Hodgkins shares how he started the conversation, made an offer and closed the deal to end his business partnership. Plus, Dan and Donnie cover the role buy-sell agreements play.

Dan Gordon and Donnie Shelton review the "overwhelming optimism" they're seeing in the pest control industry so far in 2021. Donnie discusses digital marketing strategy heading into the busy season and Dan touches on pending tax increases.

HR consultant Jean Seawright walks us through how to attract and keep great people, including women; why job boards may be working against you; and how to determine if you should hire a recruiter. Downloads discussed in this episode: Ideas for Sourcing Talent Example Ad to Attract Women Service Professionals Strategies for Attracting, Hiring, & Retaining Women

Andrew de la Chappelle from PCO Bookkeepers and PCO M&A Specialists talks with Dan and Donnie about which KPIs and ratios are worth obsessing over.

Hear from Coalmarch's in-house expert Rachel Betterbid about the steps PCOs should take to set up successful digital marketing campaigns this season.

Ryan Robinson shares how he's developed a learning culture at Green Drop. He also discusses the Effortless Experience concept and how it applies to the lawn and pest industries.

Virginia Green's Gil Grattan shares how he's grown his company to 40,000 customers and has positioned it to scale.

Mike Romney & Bryant White explain how their culture starts at the top with their 18 core values, including "extreme ownership." Visit Fox Pest at https://fox-pest.com/.

Ian Robinson covers how he's built a sales culture at Massey Services, including tips for recruiting, hiring, onboarding and helping team members evolve.

Pest industry icon Bobby Jenkins of ABC Home & Commercial Services in Texas lets us in on his family's unique business model, how philanthropy plays a big role in his life and why he’s a long way from slowing down.

Eastside Exterminators COO Sharon Roebuck shares how implementing EOS and working within a 90-day framework has helped the firm get organized and acheive its goals.

Kent Edmunds and Blair Burton share how they've created a profit machine out of Paul's Termite & Pest Control, the company founded by their father-in-law.

Mike Rottler of Rottler Pest Control in St. Louis talks about joining and growing the family business and the important of finding mentors in the indusry and fostering relationships with them.

The Business Case for Diversity Truly Nolen President Scarlett Nolen shares how she uses her background in psychology to understand clients and develop employees; how her company is maintaining its culture throughout the pandemic; and how to attract a diverse labor force.

Dan and Donnie review the crazy year we've had and make recommendations for 2021 in the areas of pest control M&A, marketing, sales, customer service, finance, labor and more.

PCO Bookkeepers breaks down their Pest Index in partnership with William Blair, breaking down growth of 140 privately held pest control companies and summarizing the factors that affect the U.S. pest control industry. Download the monthly index at: https://www.sellmypcobusiness.com/

Donnie and Dan break down their favorite sessions and top actionable insights they gained from Coalmarch's 2020 CO2@Home conference.

Andrew Bray, VP of Gov’t Relations for NALP and former NPMA VP of Public Policy, covers how key issues like the environment, labor and remaining “essential” are likely to play out with a new president and congress.

Pest Management Professional magazine's Marty Whitford and Diane Sofranec join Dan and Donnie to discuss their recently published industry data report. They cover how the year is shaping up for PMPs, COVID-19 impacts, opportunities for 2021 and more.

What does the election mean for the industry? Rick Bell, VP of Gov't Affairs and Industry Stewardship at Arrow Exterminators, shares how election outcomes could impact legislation and policy that impacts your pest control business.

What's your private equity acquisition IQ? Andrew Barrows, Director of M&A for Environmental Pest Service, shares insight into EPS purchasing strategy and how firms evaluate a pest control business' value.

Coalmarch breaks down industry averages on spend, lead generation, and cost per lead for pest control companies across some of the fastest growing digital channels. Download the Marketing Benchmark report at: https://www.coalmarch.com/2020-marketing-benchmark-report

The best business owners know they can't go it alone. Scott Steckel, NPMA President and Director of Strategic Development with Plunkett’s Pest Control, shares how peer networks and industry associations can change the trajectory of your business.

When Erin Richardson bought out the family business, she knew she wanted to have a team-first approach at All-American Pest Control. Learn how prioritizing work-life balance, instituting a 4-day workweek, and treating her employees the way she wants her customers to be treated has served her bottom line.

From financial and operational KPIs to digital marketing - technology has shifted the way your business works. Hear from Anti-Pesto's Howard Bright on how new technology has impacted his priorities as a business owner and his growth capability.

The best business owners know that there's a balance between introducing new ideas and finding ways to scale what's working for your business. Learn from Terminix-Triad President and CEO, Burns Blackwell, as he shares how he approaches those conflicting ideals and prioritizes both to promote the growth of his pest control business.

Queue “We Are Family” by Sister Sledge.... If you inherited a pest control or lawn care business, then this episode is for you! Tune into this episode and hear from guest speaker, Tom Gibbons, co-owner of F&W Pest Control and consultant at WorkWave, as he discusses family ties and the challenges to growing a family business. Hear from this fourth-generation business owner as he discusses navigating ebbs and flows of business throughout the decades and gives tips on how to overcome the challenges to growth. Each PMP Industry Insider episode discusses impactful topics, where once applied, can help you grow your pest control business.

How does Artificial Intelligence (AI) play into the future of the Pest & Lawn industries? Learn more about this topic from guest speakers, Kendall Hines and Erik Alburg, co-founders of Lawnbot. Kendall and Erik will discuss the fundamentals of AI, the different ways it can be applied to the pest and lawn industries, and the future impact it could make on the way business owners conduct day-to-day operations. Each PMP Industry Insider episode discusses impactful topics, where once applied, can help you grow your pest control business.

How does pest control relate to Wall Street? Hear from our guest speaker, Tim Mulrooney, an Investment Analyst at William and Blair as he gives insight into his research on the pest market within commercial services. Learn what makes pest management businesses so attractive to the Wall Street crowd as well as Private Equity Investors. Each PMP Industry Insider episode discusses impactful topics, where once applied, can help you grow your pest control business.

With over 1,000 business owners and industry partners registering for their COVID series, hosts Dan Gordon and Donnie Shelton wanted to provide a way to have those conversations and make advice from some of the industry’s best leaders accessible. In this episode, get to know hosts Donnie Shelton (Triangle Pest Control, Coalmarch) and Dan Gordon (PCO Bookkeepers, M&A Specialists), as they discuss their motives behind starting the PMP Industry Insiders Podcast. Each PMP Industry Insider episode discusses impactful topics, where once applied, can help you grow your pest control business.