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Laura Kelly Shares 7 Keys to a Kickass Culture.
Episode 105

Laura Kelly Shares 7 Keys to a Kickass Culture.

Plumbing & HVAC Hustle Podcast

October 1, 202547m 6s

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Show Notes

Home service leaders: want higher retention, stronger leadership, and a culture that actually wins? Laura Kelly (Clover Growth Partners) joins Tim Brown to break down transparent systems, solution-oriented surveys, daily EOD check-ins, the DP (Daily Progress) report, and SOPs via Loom. We also cover mental fitness (walks, priming, loving-kindness), scaling psychology vs. strategy, and the “3 Promises” that keep A-players for years. Watch for tactical frameworks you can deploy this week to boost revenue, profit, and quality of life—without losing control. Call to action: Comment your next culture move and grab the survey prompt template in the description.

Laura Kelly links:
https://growwithclover.com/
https://www.instagram.com/the.laura.kelly/?hl=en

Topics

home service cultureemployee retention HVACplumbing company leadershipClover Growth PartnersLaura Kelly interviewsolution oriented surveysEOD check in Slackdaily progress report DPSOP library Loompriming meditation leadershiploving kindness meeting openertransparency systems businessscaling psychology vs strategyhome services recruitingHVAC company growth tacticsKaizen improvement field teamsculture that winsbonus structure goal trackingTim Brown Hook Agency