E23 - Using Technology with Pharmacy Locums to Increase Accessibility and Communication

On this episode of the Pharmacy View podcast, our guest is Sue Muller, founder of LocumCo, Australia’s leading pharmacist owned and operated specialist recruitment company. As a young locum, Sue realized that she was unable to accommodate all of the requests she received. After repeatedly passing jobs to friends, she saw an opportunity and created LocumCo to revolutionize the Pharmacist Locum industry. Sue’s database eventually expanded to the entire country. Starting a business in the 1980’s meant that Sue did a lot of work by hand. She saw the advent of the Internet as a ‘miracle’ and relished the ability to post jobs online and receive an immediate response. Since then, technology has allowed her to grow her business without always having to increase staff. This increased flexibility and freedom is especially helpful when dealing with regional and rural pharmacies. Having a targeted database with a service-based app allows Sue to contact the closest people first, and then expand her search as needed. Newer tools such as dialpad have made it easier to delegate and share work, while online magazine creator Mobimag lets Sue share valuable information with potential employees and clients in real time. Social Media Clips - Starting a business in the pre-Internet era (2:53-4:00) - The additional challenges of emergency rural services (8:35-10:50) - Freedom and flexibility through emerging technology (17:17-19:28) Connect with Scott https://www.linkedin.com/in/scottcarpenter-evbc https://shopfrontsolutions.com.au/ https://aerion.com.au/ Connect with Sue Facebook LinkedIn Connect with LocumCo Official Website Twitter Facebook Mobimag Magazine Other Links Mentioned - Contact the Emergency Locum Service (ELM) - Get started with dialpad - Register for the 2021 APP Conference