PLAY PODCASTS
10/09/19 Chatbots and Conversational AI
Episode 635

10/09/19 Chatbots and Conversational AI

Peggy Smedley Show

October 10, 201914m 55s

Audio is streamed directly from the publisher (traffic.libsyn.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.

Show Notes

Is it ethical to use AI (artificial intelligence) that pretends to be human? Is it right to give someone a machine when they want or, at least think they want a human? Peggy says many organizations are realizing the benefits of automated self-services, with predictions that the market will grow. Still, she asks the tough questions including: Is it ethical?http://peggysmedleyshow.com