09/18/18 Data in the Product Development Life cycle
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Show Notes
Peggy and Christian Crews, foresight and transformative growth lead, Kalypso, says success is being able to leverage datasets and get new sets of data coming into the product development lifecycle. He adds that now we are starting to get data out to end of life and warranty issues are just the beginning. We are now getting a closed-loop innovation cycle, he says. He explains we are going to need to protect the data and we need to make sure we are managing customer data well. At the end of the day, you have to take the lead from your customer.