#Challengers: Designing a Business Bank Around Customer Experience with Alex Wheldon
Payments Innovation · Currencycloud
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Show Notes
These days, banks are finally realizing what almost every other industry has already caught on to:
If you want to succeed, you need to build around customer experiences.
Just ask Alex Wheldon, Co-Founder, President and Chief Product Officer at Rho Business Bank, where he’s helping to usher in the new, customer-focused, paradigm for modern banking.
In this episode, we discuss:
- Why customer-focus is the new zeitgeist for modern banking
- How Rho approaches partnerships
- The example Rho is setting for other financial institutions
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Until next time!
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