Outside the Box with Asendia USA: The International e-Commerce Podcast

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Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about positioning a returns solution, decreasing costs, returns restrictions, and fast refunds for shoppers and more!About Helen Scurfield - LinkedInHelen has over 20 years’ of experience in international logistics. At Asendia Global Returns, her role managing Asendia’s newest subsidiary encompasses both digital and logistics aspects of the e-PAQ Returns offer. This ranges from overseeing expansion of the first mile partner network and accompanying returns centers, to offering a platform supporting retailers and consumers alike, which continues to evolve to meet the needs of an ever more demanding market. About Ari Aloni - LinkedInAri Aloni is Asendia North America’s product manager for the e-PAQ returns solution. He has over six years of experience dedicated in the e-commerce space across strategy, innovation, and product development. He comes to us with previous engagements in Fortune 1000 companies executing cross-border e-commerce initiatives. Learn more about this topic:Asendia USA: Contact us - How can we help you today?Returns Report 2024How much are returns costing fashion, health and beauty e-tailers?Returns opportunities for retailerse-PAQ Returns by AsendiaSubscribe to our email listRequest a consultation

Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers.About Helen Scurfield - LinkedInAbout Ari Aloni - LinkedInLearn more about this topic:How much are returns costing fashion, health and beauty e-tailers?Returns opportunities for retailersTo charge or not to charge for returnsReturns Report 2024e-PAQ Returns by AsendiaSubscribe to our email listRequest a consultation

Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more!About John Haji - LinkedInLearn more about this topic:Asendia USA's Partners | Many Ways To Access Our Mail & Parcel ServicesAnnual Report | SubSummitUS-based Fragrance Subscription Service Partners with Asendia USA for Canadian ShipmentsHow to Start Shipping Internationally - SUBTALeading Subscription Commerce Conference | SubSummitSubscribe to our email listRequest a consultation

Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more!About John Haji:John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. LinkedInLearn more about this topic:Asendia USA's Partners | Many Ways To Access Our Mail & Parcel ServicesAnnual Report | SubSummitUS-based Fragrance Subscription Service Partners with Asendia USA for Canadian ShipmentsHow to Start Shipping Internationally - SUBTALeading Subscription Commerce Conference | SubSummitSubscribe to our email listRequest a consultation

John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more!Learn more about this topic:E-commerce in Oceania: what’s driving sales in New Zealand and Australia?Asendia Oceania’s Managing Director explains emerging trends in e-commerceAsendia usa: E-commerce and mail delivery to and from OceaniaThe UK E-commerce Shopper (infographic)UK e-Commerce Market Insights (infographic)Asendia USA: Destination United KingdomLatest e-commerce trends in Europe | GeopostSubscribe to our email listRequest a consultation

John Walsh and Nick Agnetti discuss the value of e-commerce shipping to Canada and what is important to e-shoppers – Sustainability, Duties and Taxes, and Transit expectations.Learn more about this topic:Asendia USA: E-commerce and mail delivery to and from North AmericaSubscribe to our email listRequest a consultation

John Walsh & Nick Agnetti will navigate the challenges of e-commerce global shipping and unlock the secrets to success in customs, costs, customer satisfaction, and much more!Learn more about this topic:Asendia USA: e-PAQ by Asendia global parcel and returns solutionsSubscribe to our email listRequest a consultation

John & Nick continue the conversation with our special guest, Dave Mays, CEO Broadreach, an Asendia company, discussing the advantage of growing and evolving your e-Commerce business in Canada without dramatic supply chain disruption. About Dave Mays:Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developing best-in-class solutions for retailers selling to Canada. Dave Mays has a wealth of industry experience and a proven track record of establishing and growing market-leading cross-border e-commerce logistics businesses, with a special focus on US to Canada. Mays works closely with Asendia USA to boost its offering to this market with more robust e-commerce solutions than ever before. LinkedInLearn more about this topic:Infographic: Canadian E-comm Shopper - 11/2023Broad Reach: We Make Canada EasyAsendia USA: E-commerce and mail delivery to and from North AmericaSubscribe to our email listRequest a consultation

With special guest, Dave Mays, CEO, Broad Reach, an Asendia company, John & Nick explore the dynamic logistics between the USA and Canada, uncovering the strategies and solutions for seamless cross-border transactions and navigate the nuances of shipping within the vast expanse of Canada itself.About Dave Mays:LinkedInLearn more about this topic:Infographic: Canadian E-comm Shopper - 11/2023Broad Reach: We Make Canada EasyAsendia USA: E-commerce and mail delivery to and from North AmericaSubscribe to our email listRequest a consultation

In this episode of Outside the Box with Asendia USA, our e-commerce shipping specialists, John Walsh, VP of Sales, and Nicholas Agnetti, Account Executive, share their knowledge and tips on expanding your global footprint further.  Learn more about this topic:Asendia USA: e-PAQ by Asendia global parcel and returns solutionsSubscribe to our email listRequest a consultation

Tune in for Asendia USA’s new podcast, “Outside the Box with Asendia USA”, featuring John Walsh, VP of Sales, and Nick Agnetti, Account Executive. The co-hosts will be discussing various topics regarding e-commerce, logistics, and sustainability best practices. Designed for online retailers, Asendia USA’s podcast will release monthly educating US-based e-tailers on international shipping topics and how they can expand their global e-commerce footprint.Learn more about this topic:Asendia USA: International e-commerce and mail delivery solutionsSubscribe to our email listRequest a consultation