OrderUp - The Restaurant Ops Show

In this episode, I interview Dr. Bob the inventor of the Epic IO Aura, an automatic room disinfection tool that kills 99.9% of viruses, bacteria, and fungi on all surfaces totally chemical-free. To learn more about the Epic IO Aura and get access to the OpsAnalitica Only discount, https://opsanalitica.com/epicio/ To learn more about Opsanalitica, go to https://opsanalitica.com

In this episode Tommy Interviews Nick Moschetti, GM Of The Brown Palace Hotel To learn more - Click Here: https://www.brownpalace.com/ To learn more about OpsAnalitica Click Here: https://opsanalitica.com

In this episode Tommy Interviews Joe Dominiak, President And COO Of ARC Group Inc To learn more - Click Here: https://arcgrpinc.com/ To learn more about OpsAnalitica Click Here: https://opsanalitica.com

In this episode Tommy Interviews Chris Williams, Director Of Training And Culture At Walk - Ons To learn more - Click Here: https://walk-ons.com/ To learn more about OpsAnalitica Click Here: https://opsanalitica.com

In this episode Tommy Interviews Mohamed Abdelaziz, Assistant General Manager Four Seasons To learn more - Click Here: https://www.fourseasons.com/sharmelsheikh/?seo=google_local_sha1_emea To learn more about OpsAnalitica Click Here: https://opsanalitica.com

In this episode Tommy Interviews Chris Matherne, Above Store Leader Take - 5 Oil To learn more - Click Here: https://www.take5oilchange.com/ To learn more about OpsAnalitica Click Here: https://opsanalitica.com

In this episode Tommy interviews Rob Carpenter, Founder At Valyant AI To learn more - Click Here: https://valyant.ai/ To learn more about OpsAnalitica Click Here: https://opsanalitica.com

In this episode Tommy Interviews Susan Barry, Founder of Hive Marketing and The Top Floor Podcast. To learn more - Click Here: https://topfloorpodcast.com To learn more - Click here: https://hive-marketing.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Michael Tingsager - Founder Hospitality Mavericks. What I really enjoyed about this interview was learning about the research into best practices that Michael and his team are conducting at Hospitality Mavericks. To learn more - Click Here: https://www.hospitalitymavericks.com To learn more about OpsAnalitica Click Here: OpsAnalitica.com

In this episode we interview Marianne Rutz - Founder of Rutz Consulting. What I really enjoyed about this interview was learning how the call center industry is so similar to the Hospitality Industry. Also, how running great operations directly affects the call centers. To learn more - Click Here: https://rutzconsulting.com To learn more about OpsAnalitica Click Here: OpsAnalitica.com

In this episode we interview Joseph Szala Managing Director of Vigor Branding. It was so interesting to hear how Branding and Marketing affect Operations and how Operations affect Marketing. This is part 1 of 2. To learn more - Click Here: https://vigorbranding.com To learn more about OpsAnalitica Click Here: OpsAnalitica.com

In this episode we interview Joseph Szala Managing Director of Vigor Branding. It was so interesting to hear how Branding and Marketing affect Operations and how Operations affect Marketing. This is part 1 of 2. To learn more - Click Here: https://vigorbranding.com To learn more about OpsAnalitica Click Here: OpsAnalitica.com

In this episode we interview Michel Falcon - Founder of Brasa Peruvian. What I really enjoyed about this interview was learning how Michel took skills and processes from 1800Junk and used them at Brasa Peruvian. To learn more - Click Here: https://brasaperuvian.com/ To learn more about OpsAnalitica Click Here: OpsAnalitica.com

In this episode we interview Bob Andersen - President Of The Great Greek Mediterranean Grill. What I really enjoyed about this interview was learning about the many similarities between football and running a great restaurant. Bob's career is amazing and I'm excited to see the future growth of the Great Greek chain. To learn more - Click Here: https://www.thegreatgreekgrill.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com/

In this episode we interview Marc Benchimol - Founder of FoodSharc. What I really enjoyed about this interview was learning about Marc's career as a health inspector both here in the states and in Australia. Marc's passion for food safety and helping his clients is amazing. To learn more - Click Here: https://foodsharc.com/ To learn more about OpsAnalitica Click Here: OpsAnalitica.com/

In this episode we interview Bill Gu Founder of UsRoboTech. What I really enjoyed about this interview was learning about how robots are actually being used in the hospitality industry today. I actually had the opportunity to see Bill's robots in a restaurant and I had my food delivered by one. The future is here today, these robots can replace the employee walking back and forth from the FOH to the BOH. To learn more - Click Here: https://usrobotech.com/ To learn more about OpsAnalitica Click Here: OpsAnalitica.com

In this episode we interview Bruce MacDonald, CPA. This is a must listen to episode if you have under 500 employees. Bruce works to get restaurant companies ERTC money from the IRS. THE ERTC IS DIFFERENT THEN PPP. Listen to this episode because for qualifying businesses there could be up to 5K per employee. To learn more - Click Here: brucemacdonaldco.com/ To learn more about OpsAnalitica Click Here: OpsAnalitica.com

In this episode we interview Brian Kerby, US Foods Restaurant Consultant. What I really enjoyed about this interview was hearing about how US Foods is making large investments into their customers success. It was really exciting to learn how much they helped their customers, especially independents, navigate the COVID Relief. You will be blown away by how much federal aid they were able to get for their customers. To learn more - Click Here: https://www.usfoods.com/why-us-foods/our-people.html To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Adam Knight of Recreation Vacation Rentals. What I really enjoyed about this interview was learning about the shifts in the hotel market and how Adam is trying to bring a luxury hotel experience to the vacation rental business. Also, I loved Adam's war story, it really opened my eyes. To learn more - Click Here: https://recreationstays.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Michael Attias Founder of CaterZen. What I really enjoyed about this interview was hearing about how CaterZen evolved and how it is helping their customers do better and sell more catering. To learn more - Click Here: https://www.caterzen.com/ To learn more about OpsAnalitica Click Here: OpsAnalitica.com

In this episode we interview Chad Horn - Co-founder of Devour. What I really enjoyed about this interview was learning about the blockchain, crypto currency, and NFT's. How Devour is bringing the blockchain to the hospitality business. To learn more - Click Here: https://devourtoken.com To learn more about OpsAnalitica Click Here: OpsAnalitica.com

In this episode we interview Michael Liu - Exec VP Of Ops for Just Kitchen. What I really enjoyed about this interview was hearing about the explosive growth that Just Kitchen has achieved in just 18 months. To learn more - Click Here: https://invest.justkitchen.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Sanjiv Razdan - President of the America's and India for Coffee Bean and Tea Leaf. What I really enjoyed about this interview was learning about Sanjiv's career path. He has got a great war story. Check out his non-profit that helps mentor young restaurant employees. https://www.gleamnetwork.net/ To learn more - Click Here: https://store.coffeebean.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Lee Sample - this episode is a little different, we learn how Lee and Qdoba use the OpsAnalitica platform to manage food recalls. We specifically discuss the most recent apple sauce recall. To learn more - Click Here: https://qdoba.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Todd Woods - Owner Of Iceberg Drive Inn Herriman, Ut. What I really enjoyed about this interview was learning about Todd's journey from successful multi-unit operator who sold his stores and going back to single store operator. To learn more - Click Here: https://icebergdriveinn.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Stephen Stoll - Restaurants For Maverick Hotels And Restaurants. What I really enjoyed about this interview was learning about the challenges of running a 30,000 sqft restaurant. To learn more - Click Here: https://maverickhotelsandrestaurants.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Audrey Hogan - COO Of Time Forge. What I really enjoyed about this interview was learning about the studies that Time Forge conducted on the labor crisis and the insights about what is really happening. This is a must listen. To learn more - Click Here: https://timeforge.com/ To learn more about OpsAnalitica Click Here: OpsAnalitica.com

In this episode we interview Peter VanGurp - COO Of The Canadian Brew House. What I really enjoyed about this interview was learning about Peter's career path and some of the giant amazing brewery's they are building up in Canada. I'm jealous and want one in Denver. To learn more - Click Here: https://thecanadianbrewhouse.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Betsy Hamm - CEO of Duck Donuts. What I really enjoyed about this interview was learning about Betsy's career path from marketing guru at Hershey Park to the Top Job at Duck Donuts. To learn more - Click Here: https://www.duckdonuts.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Jeremy Julian - Founder Of Restaurant Technology Guys Podcast and COO of CBS Northstar. What I really enjoyed about this interview was talking to another technology start-up founder and podcast founder. We had a great interview. To learn more - Click Here: https://cbsnorthstar.com/ To learn more - Click Here: https://restauranttechnologyguys.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Azim Saju - Founder Of HDG Hotels. What I really enjoyed about this interview was learning about Azim's commitment to his employee and financial stakeholders. When you put your passion and focus on taking care of the people that take care of you, you grow. That is exactly what they are doing. To learn more - Click Here: https://hdghotels.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Linda Roth - Founder Of Linda Roth PR. What I really enjoyed about this interview was learning about Linda's experience in the DC restaurant market. She actually opened a restaurant that I worked at. Also, just learning more about how her company helps owners become more successful through community engagement and understanding local trends. If you have ever lived in or around the DC area, you will know so many of the restaurants mentioned in today's interview. To learn more - Click Here: https://www.lindarothpr.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Scott Gittrich - Founder & CEO Of Toppers Pizza. What I really enjoyed about this interview was Scott's passion for his pizza and how their business is booming right now. His energy and excitement for the future was refreshing. To learn more - Click Here: https://toppers.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Madhav Kasturia - Co - Founder Of ZFW Hospitality. What I really enjoyed about this interview was learning about this hyperlocal fulfillment model. I absolutely love this idea and I think it could be a game changer for restaurants and customers. To learn more - Click Here: https://www.zfwhospitality.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview JRobert Foster - COO Virtelle Hospitality. What I really enjoyed about this interview was listening to Robert speak about ADD/Hyper Activity and how he keeps it check so his team's minds don't explode. Also, their plans for growth. To learn more about Virtelle Hospitality Click Here: https://www.virtelle.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Kieren Dwyer - CO Founder Of Charley St. What I really enjoyed about this interview was listening to Kieren speak about launching their frozen line of plant based foods from scratch, which is coming soon. To learn more about Charley St, Click Here: http://www.charleyst.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Jake Lanning - Fresh Fry. What I really enjoyed about this interview was listening to Jake speak to his role in removing obstacles in their growing business. Also, if you have a lot of fryers you should check out Fresh Fry because they can extend the life of your fryer oil without harsh chemicals. To learn more about Fresh Fry Click Here: https://www.freshfry.me To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Salem Najjar - Founder Of Serve Hospitality Group. What I really enjoyed about this interview was listening to Salem outline his plan to grow to fifty units and how much respect he has for his team and how his main purpose is to create a company that can be a career job for his employees. To learn more about Serve Hospitality Group, Click Here: https://servehg.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Scott Kerchner - Opening GM Element Hotel in Asheville, NC. What I really enjoyed about this interview was listening to Scott speak about his theory on staffing by employee strengths and not just the atypical job role. Job roles could get broken up if you have the right team member. To learn more about Element Hotel in Asheville Click Here: https://www.marriott.com/hotels/travel/avlel-element-asheville-downtown/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Jeff Sweetman - CEO Franchise Makeovers. What I really enjoyed about this interview was speaking with Jeff about our former employer Quiznos and what lead to their demise and so much more. To learn more about Franchise Makeovers Click Here: https://www.linkedin.com/in/jeff-sweetman To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview James Carso - Strategic Partners & Alliances at Netsurion. What I really enjoyed about this interview was listening to James speak to the difficulties that some CIO's have getting franchisees to implement security and how that could effect the brand. To learn more about Netsurion Click Here: https://www.netsurion.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Jon Squire - Co-Founder Of Card Free a white label mobile ordering and card free payment solution. What I really enjoyed about this interview was listening to Jon tell his war stories about selling and running his business. To learn more about Card Free Click Here: https://cardfree.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Danny Owen - GM of the Country Inn and Suites in Abingdon, VA. What I really enjoyed about this interview was listening to Danny highlight how he worked his way up through every job in the hotel, noting that this was his second career, and he did this later in life. To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Mark Fowles - Co Founder Of SendBoard and Yumbi. What I really enjoyed about this interview was listening to Mark speak about how his platform was able to reduce losses from theft. To learn more about SendBoard, which we use, go to: https://www.sendboard.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Karidas Tshintsholo - Co Founder Of Khula Agriculture. What I really enjoyed about this interview was listening to Karidas about the challenges that these small subsistance farmers go through trying to make it. To learn more about Khula, Click Here: https://www.khula.co.za/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Elizabeth Baxter, Chief People Office at Torchy's Tacos. What I really enjoyed about this interview was listening to Elizabeth talk so passionately about putting their employees first and how she wants to be there to help change people's lives. To learn more about Torchy's Tacos, Click Here: https://torchystacos.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Tony Montero, CEO of Hai Hospitality. What I really enjoyed about this episode is how Tony started in this industry at age 12 and how he has kept his passion for taking care of customers and guests. https://www.haihospitality.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

In this episode we interview Robin Graf, COO The Lodge Of Four Seasons. https://4seasonsresort.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com

In this episode we interview Rache Brand, Concept Strategist for Brands on the Rise. http://brandsontherise.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com

In this episode we interview Todd McGuire, Founder of Todd's Power Oats. What I really enjoyed about this episode is how cool it was that Todd created these oats for him over a 15 year period and then he took that idea from his kitchen to market. To learn more about Todd's Power Oats Click Here: https://toddspoweroats.com/ To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com