375 Mind-blowing communication hacks with Doug Noll
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Show Notes
Doug Noll just blew mind. As a mediator and peace maker, Doug has a lot to teach us about de-escalating angry people.
Learn these techniques and never have an argument again.
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In this episode we cover:
•A research backed strategy for emotional growth
•Emotional invalidation destroys the brain
•Why people are more angry today
•Free Ebook HERE
•Why you should never expect people to be reasonable - WHAT
•How ALL conflict is emotional
•The power of affect mirroring
•The specific 3-step technique to handle challenging people
•The importance of honoring your own and other's emotions
•How most of our social skills have atrophied
•96% of all families are emotionally dysfunctional
•How we're never taught how to be social
•Why you have to de-escalate before you problem solve