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LIVE from HYPERGROWTH: Lessons from a Serial Operator (with RapidMiner's Heidi Rawding)
Episode 14

LIVE from HYPERGROWTH: Lessons from a Serial Operator (with RapidMiner's Heidi Rawding)

You hear a lot about serial entrepreneurs. But in this Operations episode, Sean sits down with a serial operator. Heidi Rawding is the Senior Director of Operations at RapidMiner and has been hired as the first ops person at three different companies. Mea

Operations with Sean Lane · Drift

November 26, 201923m 11s

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Show Notes

You hear a lot about serial entrepreneurs. But in this Operations episode, Sean sits down with a serial operator. Heidi Rawding is the Senior Director of Operations at RapidMiner and has been hired as the first ops person at three different companies. Meaning she's gone through hypergrowth and has built the foundation for an ops organization three different times. Heidi talks about what it's like to start an ops org from the ground-up, how she's built a community of operators, and why she thinks that every ops pro should have a background in hospitality.

Topics

operationstechnologysalesbusinessrevenue operationsrevopssales operationsb2bsaas