Ep. 19: 1% Better Difficult Conversations with Sheila Heen
One Percent Better · Joe Ferraro
November 6, 201742m 10s
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Show Notes
Today I speak with best-selling author and founder of Triad Consulting, Sheila Heen. Sheila and I discuss the framework and tactics of how to improve communication when it matters most.
You can buy Difficult Conversations here.