21. 3 Things You Should NEVER Do on a Sales Call (& What to Do Instead)
On Your Terms® · Sam Vander Wielen
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Show Notes
Your time is valuable. As a business owner, you spend a lot of that time pursuing leads and, more specifically, making sales calls. Love it or hate it, it’s a part of business. The best thing you can do is to get good at it.
I get tons of questions regarding what you legally can or can’t do on a sales call, whether or not you’re allowed to give advice, what counts as advice vs. education, taking payment over the phone, and so much more. So, in this episode, I break down three things you should never do on a sales call, before diving into what you can do instead, so you can make the most out of your time and effort.
In this episode, you'll hear…
- 04:21 - Why sales calls can land you in hot water
- 08:17 - Why you should never give advice on a sales call
- 13:16 - Whether or not you should take payment over the phone
- 19:04 - How to guide the conversation when running a sales call
RESOURCES:
- Visit samvanderwielen.com/prequalify-oyt to get my free “Pre-Qualify Before They Buy” email templates & video guide
- Episode 2. Scope of Practice for Coaches (What You're Legally Allowed to Do)
- Episode 20. 5 Ways to Avoid Difficult Clients (Stop Legal Problems Before They Start!)
CONNECT:
- Get Sam's weekly newsletter, Sam's Sidebar
- Follow Sam on Instagram
- Follow Sam on YouTube
- Subscribe to Sam's Substack, Beyond Business
- Take Sam's free legal workshop "5 Steps to Legally Protect & Grow Your Online Business"