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SRE: it's not about numbers—it's about customer satisfaction

SRE: it's not about numbers—it's about customer satisfaction

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September 14, 202026m 47s

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Show Notes

When most people think about SRE, they think numbers, percentages, SLIs, and SLOs. That stew of acronyms is important, but, really, what drives site reliability engineering is the goal of building systems that truly satisfy customers and keep them coming back.