Omni Talk Retail

In this latest episode of the Omni Talk Retail Spotlight Series, Treasure Data Industry Principals Irene Sibaja and Danica Konetski join Chris and Anne to discuss how retailers and CPGs can best leverage a CDP (Customer Data Platform) in this new era of omnichannel retailing. Chris and Anne go deep with Irene and Danica on: – All the pain points a CDP helps to resolve – How a good CDP can be a springboard for better 1st-party data - How the lines between CPG and retail are blurring in the ongoing quest for 1st-party data and each one's desire to get closer to their end consumer - And, finally and in keeping with our themes for 2023, how a CDP can show both retailers and CPGs the money right now *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group Joanna Rangarajan and Chad Lusk discuss: Fit:Match and Savage X Fenty Reinventing The Fit Process Again For the full episode head here: https://omnitalk.blog/2023/02/17/fast-five-video-walmart-forces-staff-back-to-the-office-ups-expands-rfid-wegmans-tries-to-get-smart/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group Joanna Rangarajan and Chad Lusk discuss: Wegmans Piloting Smart Carts For the full episode head here: https://omnitalk.blog/2023/02/17/fast-five-video-walmart-forces-staff-back-to-the-office-ups-expands-rfid-wegmans-tries-to-get-smart/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group Joanna Rangarajan and Chad Lusk discuss: Lidl Moving Toward No More Meat For the full episode head here: https://omnitalk.blog/2023/02/17/fast-five-video-walmart-forces-staff-back-to-the-office-ups-expands-rfid-wegmans-tries-to-get-smart/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group Joanna Rangarajan and Chad Lusk discuss: UPS Deploying New RFID Warehouse Tech For the full episode head here: https://omnitalk.blog/2023/02/17/fast-five-video-walmart-forces-staff-back-to-the-office-ups-expands-rfid-wegmans-tries-to-get-smart/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group Joanna Rangarajan and Chad Lusk discuss: Walmart Closing Tech Hubs And Requiring Tech Workers To Return To Office For the full episode head here: https://omnitalk.blog/2023/02/17/fast-five-video-walmart-forces-staff-back-to-the-office-ups-expands-rfid-wegmans-tries-to-get-smart/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, A&M’s Chad Lusk and Joanna Rangarajan stopped by and joined Chris and Anne to discuss: - The impact of Walmart shutting down three of its U.S. technology hubs and forcing its tech employees back into the office at least two times per week - UPS investing almost $150 million in #rfid. - Why in the world Lidl would want to sell less meat? - FIT:Match’s new lidar-equipped fitting rooms. - And whether Wegmans latest Shopic smart cart pilot will turn out any better than its failed scan-and-go implementation. There’s all that, plus grocery store dates, how best to get from Point A to Point B, and sodas that “move” us. P.S. Don’t forget to register for Shoptalk to take advantage of their new onsite Meetup networking opportunity: shoptalk.com/us/omnitalk P.P.S. Head to terrapinn.com/homedeliveryworld to register for Home Delivery World 2023 Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

2022 is now in our rearview, but this Holiday season was like almost none other in history – we have had inflation, supply chain shortages, overstated January omicron comps and more! So Omni Talk Retail has asked Placer.ai’s VP of Marketing Ethan Chernofsky to break it all down for us in the next installment of our Live Ask An Expert Series on LinkedIn. Together Chris, Anne, and Ethan go deep on: – Who were the big winners and losers this past holiday season? – What retailers, if any, were the big surprises looking back on 2022? – And who, despite all the January 2022 Covid-comp noise, looks to be surging out of the gate strong in January 2023? *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this latest episode of the Omni Talk Retail Spotlight Series, SAP's SVP and Head of Solution & Innovation Experience Andre Bechtold joins Chris Walton and Anne Mezzenga to discuss what it takes to open up a bona fide retail innovation lab. *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Gap Inc. Opening Logistics Services For SMBs For the full episode head here: https://omnitalk.blog/2023/02/09/fast-five-amazons-pregnant-pause-instacart-deploys-scan-and-go-gap-one-ups-american-eagle-2/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Belk Converting A Store To An Outlet Center For the full episode head here: https://omnitalk.blog/2023/02/09/fast-five-amazons-pregnant-pause-instacart-deploys-scan-and-go-gap-one-ups-american-eagle-2/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Foodcellar Market First To Deploy Instacart Scan & Pay For the full episode head here: https://omnitalk.blog/2023/02/09/fast-five-amazons-pregnant-pause-instacart-deploys-scan-and-go-gap-one-ups-american-eagle-2/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this latest episode of the Omni Talk Retail Spotlight Series, Dematic Market Development Director, Kim Baudry, joins Chris and Anne to discuss the learning lessons from large sellers who invested in microfulfillment early on and what we should expect the big bets to be as retailers shift to new closer-to-consumer strategies that deliver across all channels. Chris and Anne go deep with Kim on: – Why it is more appropriate to use "close-to-consumer" fulfillment than microfulfillment – All the various approaches retailers can take to get closer to their consumers, with or without automation - The industry hurdles still standing in the way of the close-to-consumer movement - And, most importantly, how the retail industry will evolve and what changes we should expect to warehousing and store operations in the years ahead It is a conversation that is frank, blunt, and to the point -- just the way we like it at Omni Talk! *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Giant Eagle To Discontinuing Mailed Circulars For the full episode head here: https://omnitalk.blog/2023/02/09/fast-five-amazons-pregnant-pause-instacart-deploys-scan-and-go-gap-one-ups-american-eagle-2/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Amazon Fresh Pausing US Store Openings For the full episode head here: https://omnitalk.blog/2023/02/09/fast-five-amazons-pregnant-pause-instacart-deploys-scan-and-go-gap-one-ups-american-eagle-2/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris and Anne discussed: - What Amazon’s recently announced “pause” of its Amazon Fresh rollout really means. - The pros and cons of Giant Eagle’s move to discontinue mailing its weekly advertising circulars. - Instacart’s rather interesting choice of its first rollout partner, Foodcellar Market, for its new scan-and-pay technology. - Belk opening its first outlet store and how much technology investment should even be made within this growing off-price retail trend. - And closed with a look at whether Gap’s new partnership with UPS subsidiary, Ware2Go, is cool or just a 3PL horse of a different color. There’s all that, plus movie theater price discrimination, Adidas arm stripe tattoos, and whether the Cheesecake Factory is over or underrated. P.S. Don't forget to register for Shoptalk to take advantage of their new onsite Meetup networking opportunity: shoptalk.com/us/omnitalk P.P.S. Go to commercenext.com/conference and use VIP code “FAST FIVE” to register for your complimentary ticket to the Ecommerce Growth Show Conference TODAY. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Live from Manifest The Future of Logistics Conference In Las Vegas, Omni Talk Retail's Anne Mezzenga and Chris Walton sit down with a man who is known now by one name, and that is Quiet Platform's President, Shekar. Shekar kicked off the Manifest conference as the keynote speaker and then joined Chris and Anne to explain the goals of Quiet Platforms, how they are different from a traditional 3PL, and the power that is possible if retailers become "Frenemys." Thanks to Harbor Lockers By Luxer One For making this content possible. You can find out more by going to https://harborlockers.com/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Live from Manifest The Future of Logistics Conference In Las Vegas, Omni Talk Retail's Anne Mezzenga and Chris Walton sit down with Dollar Shave Club's Chief Supply Chain Officer Justin Brown to get his thoughts on the future of the retail, what needs to happen for retailers and brands to evolve, and all the cool tech he's checking out at Manifest to make that possible. Thanks to Harbor Lockers By Luxer One For making this content possible. You can find out more by going to https://harborlockers.com/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Live from Manifest The Future of Logistics Conference In Las Vegas, Omni Talk Retail's Anne Mezzenga and Chris Walton sit down with Pepsico Labs GM Anna Farberov to find out what tech she and her team are looking for at Manifest, what they're up to in the "lab" and how tech companies and brands can get involved. Thanks to Harbor Lockers By Luxer One For making this content possible. You can find out more by going to https://harborlockers.com/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Live from Manifest The Future of Logistics Conference In Las Vegas, Omni Talk Retail's Anne Mezzenga and Chris Walton sit down with Luxer One and Harbor Lockers By Luxer One President Josh Middlebrooks to discuss a first-of-its-kind pilot in Sacramento where retailers and brands, large and small, can tap into Harbor Locker's public locker via API integration without the upfront capital investment. Find out more in this episode. Thanks to Harbor Lockers By Luxer One For making this content possible. You can find out more by going to https://harborlockers.com/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Resilience is the hallmark of any great retailer. It is what separates those with staying power from the flash in the pans that garner so much unwarranted media attention. Smart and steady always wins the race. So Omni Talk is pleased to announce that Microsoft’s very own David Leibowitz and Ricardo Belmar joined Chris Walton and Anne Mezzenga once again for the latest installment of Omni Talk’s Live Ask An Expert Series on LinkedIn to discuss the steps retailers can take right now to become more resilient in the year ahead. Chris, Anne, David, and Ricardo will go deep on: - Inventory and Pricing Optimization - Returns and Margin Management - Labor Allocation and Productivity - Sensor Data and Energy Efficiency - Marketing Analytics Optimization *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton, and Anne Mezzenga discuss: Lowe's Launching Project Unlock Using RFID To Combat Retail Theft For the full episode head here:https://omnitalk.blog/2023/02/03/fast-five-video-prime-grocery-delivery-fees-project-unlock-the-radical-redesign-of-amazon-fresh/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton, and Anne Mezzenga discuss: Walmart Luring Marketplace Sellers With 90-Day Discounted Trial For the full episode head here:https://omnitalk.blog/2023/02/03/fast-five-video-prime-grocery-delivery-fees-project-unlock-the-radical-redesign-of-amazon-fresh/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton, and Anne Mezzenga discuss: Sam's Club To Open 30 New Stores For the full episode head here:https://omnitalk.blog/2023/02/03/fast-five-video-prime-grocery-delivery-fees-project-unlock-the-radical-redesign-of-amazon-fresh/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this latest episode of the Omni Talk Retail Spotlight Series, Celebrus CEO Bill Bruno joins Chris Walton and Anne Mezzenga to discuss identity resolution and how integral it is to real-time personalization. Chris and Anne go deep with Bill on: – What identity resolution is and why it matters - Known vs. unknown logins - Real-time personalization as opposed to the “if you bought this, then you might like this” approach - And how, regardless of whether a retailer knows one's identity, data science has advanced to such an extent that one's behavior is still pretty predictable Data, data, data -- there's a lot of noise out there surrounding that one word alone, and this podcast interview helps to clear it all up! *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton, and Anne Mezzenga discuss: Amazon Adding A Delivery Fee For Groceries For the full episode head here:https://omnitalk.blog/2023/02/03/fast-five-video-prime-grocery-delivery-fees-project-unlock-the-radical-redesign-of-amazon-fresh/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Amazon Opening New Format Amazon Fresh Stores In London For the full episode head here:https://omnitalk.blog/2023/02/03/fast-five-video-prime-grocery-delivery-fees-project-unlock-the-radical-redesign-of-amazon-fresh/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris and Anne: - Found renewed optimism in Amazon Fresh’s newest stores in London - Debated whether Walmart will come out on the winning end of Amazon charging Prime customers for grocery orders - Lauded Sam’s Club for its history of innovation and store expansion plans - Discussed the pros and cons of Walmart’s new-seller savings for its marketplace vendors - And closed with a look at Lowe’s Project Unlock and why it is yet another important early stage use case for RFID with the customer at the heart of its design There’s all that, plus Costco atop apartment buildings as the seventh circle of hell, engagement dos and don’ts, and the origin story of “never look a gift horse in the mouth.” P.S. Don't forget to register for Shoptalk to take advantage of their new onsite Meetup networking opportunity: shoptalk.com/us/omnitalk Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Amazon Shuttering Amazon Fresh Store In London For the full episode head here:https://omnitalk.blog/2023/01/26/fast-five-video-5-drugs-walmart-business-if-an-amazon-fresh-closes-in-london-does-it-make-a-noise/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: TEMU Tops US Shopping App Downloads For the full episode head here:https://omnitalk.blog/2023/01/26/fast-five-video-5-drugs-walmart-business-if-an-amazon-fresh-closes-in-london-does-it-make-a-noise/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Walmart Launching Discounted Bulk Buying Program For SMBs & Non-Profits For the full episode head here:https://omnitalk.blog/2023/01/26/fast-five-video-5-drugs-walmart-business-if-an-amazon-fresh-closes-in-london-does-it-make-a-noise/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Dollar General Deploying Mobile Clinics In Parking Lots For the full episode head here:https://omnitalk.blog/2023/01/26/fast-five-video-5-drugs-walmart-business-if-an-amazon-fresh-closes-in-london-does-it-make-a-noise/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: $5/Month Unlimited RX For Amazon Prime Members For the full episode head here:https://omnitalk.blog/2023/01/26/fast-five-video-5-drugs-walmart-business-if-an-amazon-fresh-closes-in-london-does-it-make-a-noise/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris and Anne: - Exhibited tempered enthusiasm (if there is such a thing) over Amazon’s launch of RxPass which gives Prime members as many drugs as they need from a list of 50 generic medications for just $5 per month. - Compared and contrasted Dollar General’s mobile clinic approach with Rite Aid’s “pharmacy desert” pilot. - Disagreed over the potential financial impact of Walmart’s new Walmart Business initiative. - Discussed how we plan to keep a close eye on the new Chinese shopping app, Temu, from the makers of Pinduoduo, that is rocketing up the download charts. - And closed with an examination of what Amazon’s decision to close one of its London Amazon Fresh stores, after just 18 months, means for the future of Just Walk Out technology in grocery and for Amazon’s physical grocery store plans overall. There’s all that, plus heart-shaped goat milk soaps, rear seat warmers, and Anne’s honest admission of whether or not she has the McDonald’s app on her phone. P.S. Don't forget to register for Shoptalk to take advantage of their new onsite Meetup networking opportunity: shoptalk.com/us/omnitalk P.P.S. Go to omnitalk.rice.events to register for RICE23 Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group discuss: Trigo Opening Its First US Checkout-Free Store With Wakefern For the full episode head here: https://omnitalk.blog/2023/01/19/fast-five-video-walmarts-salesforce-rent-the-runways-desperation-starbucks-dashed-to-your-door/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group discuss: Rent The Runway Opens Shop On Amazon For the full episode head here: https://omnitalk.blog/2023/01/19/fast-five-video-walmarts-salesforce-rent-the-runways-desperation-starbucks-dashed-to-your-door/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group discuss: DoorDash Delivering Starbucks To Your Doorstep For the full episode head here: https://omnitalk.blog/2023/01/19/fast-five-video-walmarts-salesforce-rent-the-runways-desperation-starbucks-dashed-to-your-door/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group discuss: Walmart Partnering With Salesforce to Expand Services For #retailers For the full episode head here: https://omnitalk.blog/2023/01/19/fast-five-video-walmarts-salesforce-rent-the-runways-desperation-starbucks-dashed-to-your-door/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, A&M's Jonathan Sharp and Michael Prendergast stopped by and joined Anne and Chris to discuss: - Their mutual admiration for Walmart’s Salesforce partnership and how Walmart is positioning its technology services. - Starbucks going national with DoorDash and whether it signals the start of “the third place” being fully replaced by working from home. - Whether Rent The Runway selling on Amazon is shrewd or just plain desperate. - Trigo’s first U.S. store that debuted this week with Wakefern Food Corp.. - And closed with a “there’s more to the story than there appears” take on Portillo's decision to make all its drive-thrus cashless. There’s all that, plus Big New Yorkers, exchanging services for something other than money, and the grossest things they could realistically imagine finding in a box of Legos. P.S. Don't forget to register for Shoptalk to take advantage of their new onsite Meetup networking opportunity: shoptalk.com/us/omnitalk P.P.S. Go to terrapinn.com/homedeliveryworld to register for Home Delivery World TODAY. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Arizona Passes Sip N' Stroll Law For Shopping Centers For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Nestlé Taps Alibaba's Cainiao For It's First Smart DTC Fulfillment Center For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Babies R' Us Returns With American Dream Flagship For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Amazon Expands Buy With Prime To All Retailers For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Instagram Pulls Shopping Tab For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris and Anne: - Argued over whether Instagram removing its shop tab was a good idea - Praised Amazon for taking Buy With Prime to all retailers - Found much to like in the rebirth of Babies R Us and also had some fun predicting what could come next and with whom - Took notice of Nestlé building its first smart DTC warehouse with Alibaba - And closed with a look at the operational pros and cons of Arizona’s new “sip and stroll” law that lets mall shoppers shop with beer or wine in hand There’s all that, plus Colin Farrell’s filmography, Cheetos pretzels, and the Kohler smart toilet feature Anne would prefer over all others. P.S. Don't forget to register for Shoptalk to take advantage of their new onsite Meetup networking opportunity: shoptalk.com/us/omnitalk P.P.S. Go to https://commercenext.com/conference?utm_source=OmniTalk&utm_medium=podcast and use VIP code “FAST FIVE" to register for your complimentary ticket to the Ecommerce Growth Show Conference TODAY. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Interactive and unified – those are the two words we would use to describe the evolution of retail customer service in 2023 and beyond. So Omni Talk is pleased to announce that Talkdesk’s Antonio Gonzalez, Senior Manager of Industries Research & Insights, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to provide his expert opinion on how retailers and brands should approach this new interactive and unified world of retail customer service. Collectively the three of them go deep on: – Talkdesk’s latest research findings on customer service expectations – The new touchpoints retailers and brands will need to meet these ever-changing expectations, including the metaverse and AR/VR – How to overcome staffing barriers and how to enable brand ambassadors and influencers to help with customer service and support – And, perhaps most importantly, how to unify and “integrate” data across retailers’ and brands’ many disparate systems And there's even some 50 First Date references thrown in for good measure! Finally, be sure to checkout the research study Antonio mentions here: https://www.talkdesk.com/resources/reports/the-future-of-retail-customer-service-interactive-and-unified/ *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this latest episode of the Omni Talk Retail Spotlight Series, Shopreme Chief Customer Officer Nico Müller joins Chris Walton and Anne Mezzenga to discuss what it takes to make a scan-and-go checkout system really work. With all the noise surrounding Wegmans' announcement last year, Chris and Anne wanted to learn what makes scan-and-go so successful in Europe. Or said another way, what is the real recipe for success that everyone should follow? To that end, Chris and Anne get the skinny from Nico on: – Loss prevention tactics, particularly closed entry and exit points - Easy mobile signup - Localized rollouts vs. one store pilots - Mobile-only payment options - And the importance of hands-free shopping for larger grocery trips There's a lot of noise out there surrounding scan-and-go shopping, and this podcast interview helps to clear it all up! *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Schnuck Markets Expands FlexForce For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Amazon Fresh's "Zombie" Stores For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Meet Super Duper: MFC And Grocer For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy