Adobe Settles with US Government over Subscription Trap
Oakland News Today | 2 Min News | The Daily News Now! · The Daily News Now!
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Adobe Settles with US Government Over Subscription Practices, Offers Free Services to Affected Users
Adobe has agreed to pay $75 million in fines and provide another $75 million in free services to some users, following accusations from the US government that the company trapped customers in pricey subscriptions. The Federal Trade Commission claimed Adobe defaulted users to annual paid monthly plans without clearly displaying early exit fees, often hidden in fine print or tiny icons. Consumers reported difficulties in canceling these plans, facing pushback from support staff, dropped calls, and surprise charges. Adobe denies fault but is eager to move on. Qualifying customers will learn about the free services once a court approves the deal, with details yet to be disclosed.
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