Sorry, Sorry, Sorry: The do's and don'ts of making an apology
Newstalk Weekend · Newstalk
March 11, 202319m 26s
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Show Notes
Making an apology can be tough enough at the best of times but how can we make sure we're making a good one?
Joining Anton to discuss this as well as some of the worst apologies ever recorded is Marjorie Ingall, journalist, and co-author of ‘Sorry, Sorry, Sorry: The Case for Good Apologies’.