Louisiana Health Dept. Explores AI for Call Centers
New Orleans News Today | 2 Min News | The Daily News Now! · The Daily News Now!
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Show Notes
Louisianas health department plans to implement AI in call centers and on its website to save costs and enhance services. The initial focus is on call centers, aiming to save ten million dollars annually. Greenstein emphasizes privacy and ethical use of AI, favoring experimentation on routine tasks. The department aims to balance innovation with privacy rights, following Governor Landrys executive order for ethical AI use.
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