Episode 434
Is Empathy the Key to Successful Crisis Negotiation? Throwback with Dr. Andy Young, Ep #434
Negotiations Ninja Podcast · Mark Raffan, Dr. Andy Young
February 15, 202423m 57s
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Show Notes
Dr. Andy Young has over 20 years of experience in crisis negotiation. While every scenario he encounters dictates a different approach, there's one underlying theme: empathy. Developing true empathy for the other party—though exceedingly difficult—can sometimes mean the difference between success and failure. Dr. Young shares more in this throwback episode of Negotiations Ninja.