Episode 21
Dealing with Difficult People
Negotiations Ninja Podcast · Negotiations Ninja
March 5, 201847m 39s
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Show Notes
A lot of us forget about is the cost of conflict, and the cost of not being able to manage conflict effectively. Raphael tells about the inner workings of conflict resolution, dispute resolution, and mediation and arbitration. We get deep into what it takes to manage conflict, how we should manage conflict, and what kind of mechanisms should we put in place so that we can manage conflict effectively in the future.
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