Erica Keswin on the Power of Rituals OAS Episode 157

This is a special episode of “Our American States” to observe Legislative Staff Week 2022. This annual event recognizes the enormous contributions that thousands of legislative staffers make every day in statehouses across the nation. Our guest is Erica Keswin, a workplace strategist who has worked for the past 20 years with some of the most iconic brands in the world as a consultant, speaker, writer, podcast host and professional dot-connector. Her first book, “Bring Your Human to Work,” was a bestseller. Her second book, “Rituals Roadmap: The Human Way to Transform Everyday Routines Into Workplace Magic,” is the authoritative guide to workplace rituals and how they can transform any organization. Keswin talks about how she came to understand the role of rituals in the workplace, her definition of a ritual and how to recognize the rituals that already exist in your workplace. She also talks about the power of gratitude and saying thank you.

NCSL Podcasts · Ed Smith, Erica Keswin