NARPM Radio

April 1, 2026 In this episode, host Pete Neubig talks with Robert Dell’Osso, RMP®, President/Principal Property Manager of MasterKey Property Management and NARPM® Governmental Affairs Committee Chair, who spills the beans on NARPM Day on the Hill and explains why he decided to hire a handyman and spin off a separate maintenance company.

March 25, 2026 In this week’s NARPM podcast episode, host Pete Neubig talks with Inaas Arabi, Chief Operating Officer at Block & Associates Realty,, about a failed AI implementation attempt and what he learned. Be a wise man and learn from others' mistakes. Inaas outlines the steps you need to take for a successful AI implementation.

March 18, 2026 Bringing on a new owner can create major headaches if expectations aren’t clear from the start. In this episode, host Pete Neubig talks with Karen Jordan, Director of Growth at HBR Rentals, about how her team uses a paid Property Condition Report during the onboarding process to set standards, educate owners, and prevent costly surprises later. Karen explains how this simple step helps screen for the right clients, ensures properties meet rent-ready standards, and creates smoother onboarding for both owners and residents. The result? Faster leasing, fewer early maintenance issues and a much calmer experience for the operations team.

March 11, 2026 In this week’s NARPM podcast episode, host Pete Neubig talks with acquisition strategist Stacey Salyer about how to grow a property management business through strategic acquisition, not the "door-by-door grind." Salyer, founder of Salyer's Built to Acquire™, dispels common myths, shares strategic ways to acquire a business without millions of dollars, and explains why "boomer sellers" often prefer seller financing due to the tax benefits, creating a "win-win" for both parties. She also breaks down the critical mindset and steps required to move past analysis paralysis and successfully close a deal.

March 4, 2026 In this week’s NARPM Radio podcast, host Pete Neubig talks with Mark Brower about what it really takes to step out of the day-to-day and lead as an owner. From hiring high-level talent to developing a clear vision, Mark breaks down the leadership and mindset shifts required to build a scalable, sustainable property management company.

February 25, 2026 In this new podcast, host Pete Neubig sits down with Sarah Hatch, Owner/Broker of Hatch Property Management, to discuss how to use video to enhance your operations. It's not as hard as you think it is. Don't overthink it. Use video not just for marketing purposes, but to reduce resident work orders, including maintenance work orders. Use video to enhance your relationship with your owners.

Feb. 18, 2026 In this week’s NARPM podcast episode, host Pete Neubig interviews Trent Bray, who trains Business Development Managers (BDMs) for Property Management Inc. (PMI) franchise partners on the sales process. Bray advises new owners to wait until they are near the break-even point to hire their first BDM, arguing they should first understand the sales process themselves. He emphasizes that property management is a relationship-driven, referral-based business and prefers hiring a salesperson over a marketer to build these networks. Bray suggests BDMs build relationships with real estate agents using platforms like LinkedIn to warm up the connection before in-person meetings, and also recommends networking with mortgage brokers (not lenders) as a secondary, investor-focused referral source.

Feb. 11, 2026 In this week’s NARPM podcast episode, Pete Neubig interviews Justin Anderson, founder and CEO of RentSmart, licensed broker and author of "Funny Money: Building Wealth in a System Rigged to Keep You Broke." Anderson argues that property managers are uniquely positioned to build wealth but often miss the opportunity and should aim to become investment advisors for their clients, suggesting that owning investment properties is key to becoming a better advisor. He claims that housing is cheaper now than it has ever been when measuring value by gold, and explains the four phases of the market cycle, emphasizing that the current "millionaire maker phase" is the best time for long-term investors to buy real estate because it is "on sale." The conversation also covers the importance of understanding neighborhood and property life cycles to find the best deals.